Fairfield Inn & Suites Austin University Area

We arrived around 10:20PM, property doors were closed. Staff was on the phone, she let us in, gestured us she was on phone, which is fine. Lobby was small, connected with breakfast area, where all the lights were off, and could not be turned on. She continued to be on an obvious inquiry call for another 4-5 minutes before she started check-in for us. The feeling was a bit off as I remembered all fairfield's properties were more welcoming and bright. We were let stay in a room with end table on one side, but not the other, no fridge. The only note indicating they are under renovation is a piece of paper in elevator. No heads up from front desk. Other than that, property was clean, breakfast was decent.

N/a

The smell. Musty , wet , mold . The staff is incredible. The actual room I would never stay again.

All of the staff I met were very friendly and I truly enjoyed visiting with them while waiting for my daughter to pick me up. They are currently remodeling their facilities so perfect cleanliness was not there but understood and they did their best to keep that at a minimum. Loved my stay there!

Friendly staff!

Great location, nice facilities; very close to Sea World

Nice place to stay, good location, helpful staffs, clean and spacious room.

None

good breakfast

We checked in and the person behind the desk, Tavian, was just so friendly and knowledgeable. I He’s a treasure! The housekeeping supervisor, I wish I knew her name, was just awesome. In fact all of the staff there are super nice & they work hard, but always with a smile.