Ramada Hotel & Conf Center by Wyndham Augusta Downtown

I’m about to stop using Hotels.com bc the last few hotels I have booked have been sketchy at best. These hotels look great on the website but in actuality, they are far from great. The lobby and hallways had an unpleasant odor. The carpets looks dingy and dirty. There was food on the floor of the elevator and a giant fan blowing in the floor in the lobby. I hesitate to guess why that was being used. As a single female traveler, I search for safe areas to stay. I did not feel safe at this spot. I was approached twice by homeless men who spoke to me and cursed me for not speaking back. The parking was very limited. All spots were taken on the side of the hotel. My option was to park in the back and walk around to the side or front entrance. In the dark, that is not a comfortable situation especially alone. While my room was large and nicely laid out with 2 large windows, the river view, as stated online, was missing. The couch was large and comfortable but I was hesitant to sit on it bc it didn’t look clean. The carpet had pulled up at the entrance to the bathroom with exposed nails which I stepped on with bare feet a couple of times. There were 5 lamps in the room. Only 2 had working bulbs. I had to move lamps around in order to have a lamp next to the bed. The curtains above the AC unit were clearly stained in a brownish color.

I can't say this is unique to the Ramada, I was suprised that the entire town of Augusta seemed run down. The desk staff was very nice. I literally saw no one else and Broad street downtown was dead. We went to dinner at Mellow Mushroom which was one of the only places besides a small festival with people around. Our waitress told us she had a knife pulled on her at 2 pm Sunday on the sidewalk dining and the same man returned while we were on the patio and the police never came to help her then, nor at 2 pm when she originally called. We did not feel safe at all after that and thought that Broad street felt like a ghost town even early evening when we arrived. I literally saw no one else in the hotel either. It was very odd. Sad bc would be a cute little town otherwise.

not pleased

We read a few negative reviews before booking but decided that we would give it a chance due to the great bargain it was. It is an old property, sure. Understand that but note that the bargain price leaves more funds to shop, see the sights and dine. There is an old school charm about the place .Its is on Broad and in walking distance to some nice eating spots. Manager Marisol is a HOSPITALITY PRO!!! House staff Maya. was pleasant and polite.

Well maintained older property within walking distance of the Miller Theater. Wish there was a refrigerator and microwave in the room, but otherwise great accommodations.

This property needs to be refurbished in a bad way. Peeling wallpaper, mystery stains on the carpet, wood furniture has veneer peeling off of it. The lobby smelled like ammonia, and finding someone at the desk was a crap shoot. Also, this property is 1 block from train tracks, and the train comes through at 11:30pm and 5:30 am — so you might get 5 hours of sleep max.

Exterior was a little run down looking. Front desk lady, Marisol(I believe that was her name) was super nice and told us about different local foods to try. The room was ok. The bed was super hard. Shower that night was scalding even with cold turned up high and hot barely on. The next day absolutely no hot water whatsoever. Checkout was smooth. It was ok for one night. There were more options in the same price range. I would choose differently if I could go back.

As you pulled into this pictured area, ceiling above was damaged, open and the insulation was falling out. Area around the hotel did not appear safe.

Old and dirty

Very run down, noisy property. I would only stay here if it’s your only option, as was mine during Masters weekend. Paid over $500/night.