Hilton Boston Dedham

everything

nothing

everything

nothing

The entire experience was incomprehensible as the hotel had a planned outage to service the air-conditioning tower and no rooms had A/C. They m ade no attempt to tell us this was going on until it was too late to change hotels. The sstaff had nothing to offer to resolve the situation

The Hotel had a pre-planned maintenance of the air-conditioning system. We were never informed at check-in or prior that the hotel was planning to shut the system for routine maintenance. If they had notified us we would not have stayed there. I assume that was their objective to have our business without providing a basic cooling system during our stay. We suffered in very hot weather and the room was at 75 and 76 degrees and humid for our entire stay. There was no ventilation and staff could not provide any fans or change rooms as non of the other rooms at the hotel had air-conditioning either.

Breakfast, which was included in the rate was disappointing and the staff had an incredibly difficult time managing the concept of a bed and breakfast rate. I had to correct the staff twice at check in, and again when having breakfast.

Do atendimento. Inclusive gostaria por conta disto, dizer que devo ter deixado um anel na troca de quarto, quando foi encontrado o rato. E gostaria de ver se è possível procurar ou ver se não localizaram um anel de com uma pedra de quartzo em prata .

Location

Nothin

I was busy during the day so either had to check in early (11am) or late (10-11pm) - they were unable to provide an early check in BUT they had read my note about needing a defeathered room and had, indeed, defeathered the room! That was great. The view out my window in the morning was also very green - just facing some woods and grass, but much nicer than looking over a parking lot. The check in and check out staff were also very friendly and pleasant. The bed was also very comfortable.

Upon checking in, I had to walk between perhaps 30 youths and men in sweats, drinking, and talking loudly, to get to the elevators up to my room. No one said anything or did anything, but many stopped talking and looked until I passed and it was uncomfortable, given that it was 11pm on a Saturday night and I was a woman on my own (I was in a large, unshapely windbreaker over a work dress, so not looking for attention). Maybe that was just bad luck in terms of my arrival time? I deadbolted the door but the metal flap you can extend at the top of the door to prevent it from being kicked in was damaged and hung off crookedly, so it did not look like it could prevent the door from being forced again. The cover for the peephole was loose and could not be closed. As the peephole was too high for me to see out of, I pushed the large armchair across the room and put it against the door, figuring it could serve double duty making the room a little more secure and providing something I could stand on to see out of the peephole should I need to. Shortly thereafter, the door wobbled and I heard male voices outside - I popped up onto the chair and could see two men in the hallway. It turned out my room was next to the ice machine, which was popular until about midnight. The bathroom ceiling had an active leak - no water came down, but the paint was bulging and discoloured, and very shabby. I could hear TV and conversation through the walls of my room - though that did stop by midnight.

Mesmo apesar da distância para Boston, o custo benefício é aceitável na época da maratona.

Os funcionários não serão nunca meus amigos. Segundo ano que estive ali e a mesma experiência ruim. E tanto em 2025 quanto agora em 2026, eu recebi um quarto no subsolo. Não sei porque.