SureStay Hotel by Best Western Robinsonville Tunica Resorts

Didn’t seem like many people were staying there. Only 3 cars in parking lot.Front attendant was always asleep with unacceptable music playing on phone. Breakfast was cereal and decaf coffee . Every morning they stated they were out of regular coffe by 7 am

We checked in late afternoon dropped off bags and went to our evening plans. Upon returning to our room, found that our room didn't have any bathroom towels or soap. Went to front desk and attendant was outside having a smoke not of the legal kind. Went back to room and didn't have a TV remote. Opened door to refrigerator and found mold inside. Immediately went back to front desk and requested to be moved. We were moved to another floor and that room was supplied however no remote for TV. Went back to front desk and got a remote. Breakfast was a joke. A few apples, four one-bite muffins, 4 pieces of bread, 2 cups to make a waffle and when I opened the waffle iron it had a burned waffle still inside not sure how long that it had been there so wasn't willing to chance that. Coffee was the only thing that was ok. When your website offers free breakfast I feel like it should include fresh variety of breakfast items.

Great view

This was one of the worst places I’ve ever stayed. There was mold in the bathroom. There was mold in the hallway, several roaches alive, and dead, no towels for the bathroom and when I reported it to management, he laughed about it.

They looked like they did a few upgrades to make it look ok but the fixtures were rusted, some did not work, the in room coffee pot did not work, shower was hot but the sink did not drain well. The breakfast was not good.

The staff at the front desk was very friendly, however, the room we stayed in had a weird smell and roaches. They fell from the curtain when we opened them, and they were on the bathroom wall.

A cockroach crawled across my daughter s face at night no clean towels room was not clean

Ok.....so everyone staying here is staying cause its half the price of every hotel around, with that in mind it was fine....definitely need repairs, breakfast didnt exist.....get what you pay for, no surprises

The smell of the hotel made me nauseous. I was not satisfied with the sheets, they need to be replaced. The shower water did not get hot, the water was more so lukewarm. Ice machine didn’t work. I wasn’t satisfied at all

This place had average accommodations. The room was close to the parking lot , which made it nice. We travel with bleach wipes, extra TP and Kleenex which is good because there were none in the room. On our second day, the only service we requested was for the room to be vacuumed and it wasn’t. Both days our room key did not work, had to ask for them to restock breakfast with an hour left to go before it closed. Overall, the price was right and the check in and checkout people were nice but we would probably not stay there again.