Crowne Plaza Chicago-Northbrook, an IHG Hotel

Hotel looks good , but Elevator is not working, room is clean but shower is broken, hard to find workers in the front desk .

So far so bad. Elevator is broke and I’m on 3. No biggie. Wi-Fi won’t connect me. Maintenance guy was a bum and the poor front desk girl was trying to help by herself. She did her best but nothing came of it so far. I came her specifically for their big tables to do work at. This is beyond annoying.

Great

everything was fine

Quite place and excellent rooms. Beds are clean and comfort.

Our stay was fantastic! The breakfast was delicious as was our dinner in the hotel restaurant. My only comlaint would be that the restaurant seemed understaffed so service was a bit slow. In fairness to the hotel, the restaurant wasnt particularly busy.

Excellent staff: Check-In, Housecleaning and Restaurant. Clean, safe, quiet, many shopping and eating establishments a few minutes drive (less than 5 minutes).

The rooms and hotel are very modern and clean. For the price, a terrific value.

Hotel was nice but could use some renovations. Overall good stay.

Nice hotel, it was clean and updated. Only complaints I have was elevator was down for my 4 night stay and I had to walk to the other side of a large hotel to use the elevator to then walk all the way back to the other side once I got to my floor or use the stairs every time for four flights. It was only a pain since I have a knee that needs surgery so the stairs were hard for me. The food was not bad but the wait was long for being the only ones in there each night but it was not the kitchens fault. Every time the bartender/ waiter stopped to do anything at the table he then left to go somewhere outback and it made dining take so long. Over all worth the stay but just minor inconveniences.