Hilton Kuching

The river view room has a great view! The room is clean, the bathroom could be bigger, but overall it's good. The ground floor staff seem to be knowledgabe.

Travelled here with family as a celebratory trip for ny husband and daughter and am so glad that I chose Hilton, Kuching. The service here is exceptional and the warmth exuded is genuine and fantastic. They made special effort knowing that it was a birthday outing by decorating the room, my husband and daughter's faces were pricesless when they walked into the room. In addition, there was also cake served as a surprise, truly fantastic hospitality! Really appreciate the team and hard work. Further, the Hilton Kuching team kept updated about my experience through Whatsapp, and this was simply amazing. A simple Whatsapp.message and they get things arranged for you! Would definitely recommend this hotel to all those seeking comfort warmth and luxury!

Breakfast is good and services is great. Room is comfortable.

As usual. Hilton did not disappoint. Check-in is fast. Room is clean and everything works. Food was good especially the Chinese restaurant.

Nice and comfortable hotel. Good location and easy to access.

Here for a conference with husband. Positives: Great sleep quality, large room, great staff and good location. The pool area is amazing. Pool is good size and no crowds.. no lounger hogging ...i really enjoyed the staff at the pool too. Front door guys are very helpful. Negatives: The food was a little of a disappointment: at breakfast the muffins and donuts were awful, the fruit quality not fantastic. No halal bacon. Vegetable and salad items very limited. Room service had both western and local dishes and wjile local dish was OK the fish and chips was not super fresh,( maybe sat a while before delivery) no salt provided and the chips had a strange taste...not great. Carepet needs replacement. I felt there was cost cutting here...the slippers were the worst quality more like day spa slippers. Slippers are important when the room carpet is old. Room just a kettle no coffee pod machine although good cafe in foyer. For the price overall a little disappointing.

One of the best hotels we have been to. The location by the river and the views excellent. The room overlooking the river outstanding. From the reception and pool to the executive lounge one of the best, good food, the best service ever and the view.....

From the moment I arrived, I was amazed by the warm professionalism of the entire team. My room was upgraded to executive suite overlooking sarawak river. It was spotless, spacious, and thoughtfully arranged for maximum comfort. Not to mentioned the attention to details—from high-quality amenities to prompt room service and the facilties. A special mention goes to the wonderful breakfast selections at their restaurant—especially the Wok Frying section( freshly made to order char kuey teow, mee goreng mamak and bihun goreng). A must try menu while you are in Hilton Kuching. I would like to extend my sincere appreciation to Mr. Adrian Teh, the General Manager, for taking the time to engage in a friendly chit-chat session during my stay. His personal touch, including the handwritten Kuching city postcard acknowledging my works of promoting hilton on Instagram, truly stood out. It was a meaningful and memorable gesture. Kudos as well to Ms. Liew for her outstanding hospitality. Her attentiveness, professionalism, and genuine care reflect the very best of what Hilton stands for. She even took the time to personally communicate with me on her day off—a true testament to her dedication. As a sarawakian herself, she truly reflecting great sarawakian and hilton hospitality combined!! Thank you to All Front Desk and Executive lounge team: Mr Steve, Ms Shila, Mr Egan for taking care of me during my stay. Not to forget to Chef Nazrin, Chef Jovian Chia, Mr Wahady, Ms Fernie and Ms Betty for a wonderful breakfast experience. I miss Char Kuey Teow and Mee Goreng mamak already!!! Kudos to Chef Nazrin and the team. Simply delicious and addicted. Terima kasih Hilton Kuching for exceeded all my expectations. I would definitely coming back really soon. Love; THG - The Hilton Guy

We stayed at Hilton Kuching from 23/8 to 25/8, and honestly, it turned out to be one of the best hotel experiences we’ve had. Our original plan was to stay at another hotel, but due to a last-minute booking issue, we decided to call Hilton directly. From that very first phone call, everything was handled smoothly. The operator was so helpful, and I managed to book instantly via phone. Upon arrival, check-in was seamless, and the hotel was able to accommodate our request for connecting rooms without any hassle. The front desk staff were incredibly kind and professional, and what truly impressed us was the Hilton Magic Team, who even WhatsApped me to check on our room arrangements, such a thoughtful touch. The rooms themselves were newly refurbished, modern, and very comfortable, with an absolutely stunning view facing the waterfront. Waking up to that scenery was just amazing. Breakfast was another highlight – a wide spread with plenty of local and international options. We especially loved the Mee Kolo (a must-try!) and the freshly pressed juice station, which was such a refreshing addition. To top it off, we had a change of plans and needed to check out a day earlier. Despite the very short notice, the front desk immediately said they would speak to the finance manager, and I later received a text confirming that we would be refunded for the unused night. This level of flexibility and customer care really exceeded our expectations. Overall, Hilton Kuching truly saved our trip and turned what started as a stressful situation into a memorable, enjoyable stay. From the warm hospitality to the excellent rooms and food, everything was spot on. We will definitely stay here again on our next visit to Kuching!

Two years ago, I celebrated my daughter’s birthday at Hilton Kuching buffet. I brought along my aunty, who was a vegetarian. Chef Naz went out of his way to prepare a special vegetarian pizza and Vietnamese wrap just for her. My aunty was so happy that day. Sadly, two months later, she passed away. Every time I come back here and see Chef Naz, it brings back the memory of that beautiful evening and the smile on my aunty’s face. Today, I celebrated my daughter’s birthday here again, and I am reminded of how much those thoughtful gestures mean. Thank you, Hilton Kuching, and especially Chef Naz, for creating not just great food, but also lasting memories.