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7.9 / 10 Guest Rating

Carlisle Station Hotel, Sure Hotel Collection by BW

Court Square, Carlisle, gb

Carlisle Station Hotel, Sure Hotel Collection by BW - main view

About the Property

Stylish Rooms with Modern Amenities
Experience the elegance of our Victorian hotel with 32-inch Freeview flat-screen TVs and free WiFi in each room. Relax in the contemporary setting featuring a seating area and complimentary tea and coffee.

Convenient Central Location
Situated in the heart of the city centre and adjacent to Carlisle Train Station, our hotel offers easy access to the M6 motorway. Explore the Lake District National Park and the English/Scottish border just a short drive away.

Fitness and Relaxation Options
Enjoy access to discounted rates at the nearby DW Sports Fitness Club, with facilities including an indoor pool, spa baths, steam room, and modern gym. Perfect for unwinding after a day of exploring.

Book now to experience the charm and convenience of Carlisle; Sure Hotel Collection by Best Western.

Facilities & Amenities

Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Kid meals

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that construction work will be taking place near Carlisle Train Station from 12th October 2025 to 4th April 2026, and some guests may experience travel disruptions in and around the station area. Guide and working dogs are accepted at the property. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room - Non-Smoking - Photo 1
Standard Double Room - Non-Smoking - Photo 2
Standard Double Room - Non-Smoking - Photo 3
Standard Double Room - Non-Smoking - Photo 4
Standard Double Room - Non-Smoking - Photo 5
1/5

Standard Double Room - Non-Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

14 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Room 1 Double Bed Non Smoking

Non-refundable
Room Only
20% OFF$132.93

$106.34

Includes taxes & fees

Standard Room with Double Bed-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$173.31

$138.65

Includes taxes & fees
Standard Twin Room - Non-Smoking - Photo 1
Standard Twin Room - Non-Smoking - Photo 2
Standard Twin Room - Non-Smoking - Photo 3
Standard Twin Room - Non-Smoking - Photo 4
1/4

Standard Twin Room - Non-Smoking

The double room provides a tea and coffee maker. The unit offers 2 beds.

22 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Room, 2 Single Beds, Non Smoking

Non-refundable
Room Only
20% OFF$132.99

$106.39

Includes taxes & fees

Standard Room, 2 Single Beds, Non Smoking

Non-refundable
Breakfast Included
20% OFF$174.19

$139.35

Includes taxes & fees

Guest Reviews

7.9
Very Good2774 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.7
Service8.7
Location8.7
Room Quality7.2
Amenities7.7
Value for Money8.2
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

B
bryangbGB
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"A comfortable stopover, convenient for exploring the city"

8.0

Very close to station and perfect location for exploring Carlisle. A comfortable, friendly stay.

Helpful?
O
olufolakegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Very Good"

7.0

Just next to train station which is very convenient. Close to shops. Spacious room. Very nice and helpful staff.

I found the bed and pillows uncomfortable, but that might just be me..

Helpful?
C
ClarkeggGG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Reasonable"

8.0

Location

Needs refurbishment particularly rooms

Helpful?
J
JanetgbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
S
SimongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0

Helpfull, pleasant reception. Clean, spacious room.

Lift wasn't working

Helpful?
A
allangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
C
ChristianaatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0

Freundliches und hilfsbereites Personal. Der Lift war außer Betrieb und man hat ihn für mich und meine Reisetasche kurzfristig angestellt. Ausgezeichnete Lage

Wanne statt Dusche, kalt-warm Hähne am Waschbecken getrennt. Teppichboden im Zimmer.

Helpful?
D
DigbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Ok for short time"

7.0

History

The lift not working at this time

Helpful?
B
BruskillgbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Comfortable bed, good breakfast, hotel needs a good refurb and HONEST info to guests!!!"

4.0

Nice bed.

Bathroom; door didnt close or lock. VERY VERY noisy draining in sink, especially during the night!! LIFT NOT WORKING!!. We both have mobility problems but were not told of this prior to arriving!!! Room 103. Staff were very aware that this room would experience VERY LOUD MUSIC until 3AM!!! From a pub at the rear of hotel !!!! vERY POOR SLEEP BECAUSE OF THIS!!!! Never again!!!

Helpful?
P
PatriciagbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Disappointing"

5.0

Bedroom ok

Lift not working, breakfast cold

Helpful?
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