Hilton Phoenix Resort at the Peak

They advertised bar at pool, bar was closed and very rundown. They did not advertise they were under construction when they started May 1, 2025. Resort was more for children. Slide was closed and resort closed at 6pm every day.

Read all the negative reviews, they are very accurate.

It’s not worth going to at this time, maybe in the future after all the renovations are complete but at this point it isn’t Hilton quality. Room was dirty, carpets gross, air vents fuzzy and holes in walls just to talk about the room. Amenities were lacking or wildly over promised based on the pictures. No microwave, court yards bare, swim up bars closed, hot tub wells not working, multiple mini golf holes that use the same green, not enough different colored golf ball’s for a family of four, pools/lazy river so cold the kids only swam for 45 minutes total all weekend. When you did bring things up to the staff they were generally cold, unhelpful and indifferent. The only highlight on that front was the front desk manager refunding us the $35 per day resort fee, but a small price in the overall cost to stay. In general this place is run down and not what you would expect from a resort with the Hilton name. If you are a family and looking for a fun filled getaway where you can spend most of your time onsite… look elsewhere.

The hotel is in a transition period. Right now, rooms are outdated and not very well kept but you can see what the hotel will become when renovations are complete. The waterpark was a lot of fun!

The pools

It's was under construction and elevators and ice machines busted.

We really enjoyed the water park area and the pool next to our room. I also liked that we had a hide away bed.

The hotel was under construction. A lot of things weren’t in use. There also was no breakfast provided.

It's under construction

It's under construction elevators broken and the list goes on

Worse place to go. The best thing about the place was the janitorial and housekeeping staff. Not worth your money. The heated pools are not heated and when you ask about it the front desk argues it's us not the pool. Wanted conjoined rooms for my adult children and us we had one on the bottom floor and one on the 2nd story. When asked they said they are close. The elevator doesn't work. Had cold shower because it starts off warm then goes to cold quickly. Not worth your money. You can go to a better priced hotel then an overpriced so called resort