Fairfield Inn & Suites Holland

good price

a little bit of an older building, breakfast wasn't great

Breakfast options were great.

Everything was good "as is"

Clean room, comfortable

Chose this location for the whirlpool, which ended up being cold and broken down with no signage or warning

The comfortability and breakfast

The fact that the entire time we were there the jets weren’t working at the hot tub, my fiancé informed the front desk associate on day 1 of our trip and she said someone would be there tomorrow to fix it and nothing

We have stayed here before when visiting our daughter at Hope College and decided to come back for this fall's Parent's Weekend. Rates are always hiked at all the local hotels whenever the college has an event, so we understood we were paying much more for the same room based on the weekend. But I noticed when we checked out there was a $3 fee for parking, which is just ridiculous. It's not about the $3 (believe me, it was 1% of the total bill!) but no one asked us if we actually had a car or if we used their parking lot. It just seems in poor taste for a suburban Marriott to do this. I get charging for parking in a big city but come on- this hotel is located on a street that basically has a half dozen hotels with plentiful parking lots. I am disappointed.

Vacationing in Michigan with my wife. Looked at three hotels in similar price range and location. Tried Fairfield since we had never stayed at a Fairfield. What a mistake. Hotel is badly in need of update. Carpet very worn (and torn) in breakfast area and in room. Office chair in room had vinyl totally worn off. Overall feel of hotel was dingy and dirty. Most hotels have covered area to unload. This one does not. Check in was smooth but desk clerk totally unhelpful in suggesting restaurants and things to do in area. Would definitely not stay here again.