Fairfield Inn & Suites Holland

El trato del personal

El baño es mejorable

Seemed outdated. The elevator seemed to be unstable at times. Bed was very uncomfortable and walls seemed pretty thin as could hear everything and there was a hockey team staying on same floor, was pretty noisy

NA

Nice property , we will stay there again while in the area ❤️

Convenient location. We had a reservation for a handicapped room but the person on duty (FJAY,aka Frank) said someone else was in the room. After about a half hour of fumbling around, phone calls and excuses, etc., he said we would have to go to another hotel. Sunday morning I called and asked to speak to the manager and was told there is no manager in on Sunday so I spoken to Tina. She said that the person on duty Saturday night didn't know what he was doing. Then she said the room was not occupied Saturday night, so I said we would be over shortly and she said we couldn't get in the room until noon because it wasn't made up so I said if no one was in the room why does it have to be made up, oh someone was in the room. Lies!!!!!!! Well we did go later but when we got to the room it had a tub, not a walk in shower. When I mentioned this to Tina she said their handicapped rooms don't have walk in showers. In all the hotels we have ever stayed in, they all have handicapped rooms with walk in showers. My wife cannot get in a tub so she was not able to shower for two days. The hotel is very, very dated and needs to be upgraded. It was a very bad experience and we would never stay there again.

Lovely

This hotel was quiet and the staff was very friendly and helpful. This hotel needs updated. The carpeting entering our room was torn and the lighting in the bathroom was very dim. An overall update would be good considering the Hampton Inn and Holiday Inn Express right beside it looked more inviting.

Breakfast was good had a good variety of food. Air conditioner worked beautifully!