Fairfield Inn & Suites South Bend Mishawaka

Fairfield didn't live up to its promise. No eggs for breakfast. The place is a disgrace to the Marriot brother's name. The place is undercapitalized.

So many challenges with the hotel. The management tried to remedy each problem so I tried to look past the issue. However, a day after we returned home my wife and I experienced bed bug bites!!!!!!! Holy smokes! Have been itching for days. Went make and took a deeper look at the reviews and learned that many other guests also mentioned getting bed bugs after their stay. With that, we won’t need to stay here again; so many other experiences are simply NOT the Marriott way, but hard stop at bed bugs. This hotel needs an ENTIRE overhaul and remodel if ever to succeed. Do NOT be lured by the convenience, great rate or the fact that this is a Marriott property—-if you book here you will be disappointed on so many levels.

The staff were terrific! Excellent customer service. The linens & such were clean. The breakfast area was well kept, though we ended up eating out after looking over the 'buffet'. The hotel itself needs a lot of work. Peeling wallpaper everywhere! The elevator is quite dirty. Mold in our room's bathroom on the wall & ceiling. Toilet seat was wobbly. The sidewalk entry into the building, as well as the exterior are cracked & crumbling. After seeing all that we were not even going to try the pool. Overall, it was an ok stay for the price. But, I wouldn't likely stay here again.

The staff was nice and professional. The first room they gave us was clean but the air conditioner made a loud clanking sound so they were nice and found us another room, the second room looked clean but it had a strange odor. The whole property is in desperate need of updating.

Property is a bit rundown but the room was OK. Biggest problem was that they do not accept reservations through Expedia even though the property is on the Expedia site. Do not reserve a room here through Expedia!!!

Reservation was canceled

I was not able to stay because the hotel said my reservation was canceled by you (Hotels/Expedia) Your rep said it was not and then you claim trying to get a refund but I did not get anything back. I don’t think I can use your website or recommend it since this experience was very difficult and disappointing.

i thought there were have been a few more choices for the breakfast and the eggs were mushy. i could not eat the potatoes for i don't like peppers. the cream cheese for the bagel was frozen. the bacon was not cooked all the way. the location was good.

i thought there were have been a few more choices for the breakfast and the eggs were mushy. i could not eat the potatoes for i don't like peppers. the cream cheese for the bagel was frozen. the bacon was not cooked all the way.