Fairfield Inn & Suites South Bend Mishawaka

kind staff, no issues with checking in/ checking out. however, the batteries in the TV remote were dead so I tried calling 3-4 times about getting them replaced & was told that the employee can't leave the desk to bring them to me, no biggie I went & got them. when I went to take a shower there was no shampoo or body wash in the shower, of course I discovered this when I was already in the process of my shower & if the employee can't leave the desk... that was a much bigger inconvenience. there was a very large mustard stain on the comforter, the toilet seat was not properly tightened so it moved every time you sat down & the once flushed the toilet- you could hear the water run very loudly, all night long.

Breakfast was great compared to most. Staff was extremely kind and helpful! Pool was only 4ft deep, but clean.

Noise, you can hear everything above you and in the halls.

King bed was a queen and accessible room was NOT accessible for a wheelchair user

Really nice clean and safe rooms with comfortable beds. Staff was very helpful and nice. Good breakfast

Nice clean and quiet hotel

Power outage had tv and cable screwed up. No one’s fault there. The first room I was checked into had not been serviced by Housekeeping. Stripped bed, sheets on the floor etc. 2nd try work out fine.

Very cle

A good place after a long journey.

Price

All of the staff at this location were so nice. They always greeted us when we left and arrived. The property was in a good location and was clean and comfortable. I did have an issue during my stay. Every day we had to have our key reprogrammed because it didn’t work. On the second night I got a knock on my door and it was the lady that checked me in. She said that she was just checking the room because it said VACANT on their list. I thought it was handled. Then on the day we were checking out I was in the shower and my husband was changing. Thankfully, I had the latch on the door because a staff member just used the key to open it, because it was listed as VACANT. OK, whatever no big deal, we are leaving anyway. Then, 20 minutes later, someone from the housekeeping staff tried to open the door AGAIN! Nobody tried to knock first, just tried to come right in. I went down and asked and they said it was because we were meant to be in room 214 and not 314. It is an honest mistake, but after 4 nights I feel like it could have been resolved. So that was unfortunate, but other than that, it was a great stay.