Hotel St. Regis

Hotel was not what I expected based on website and photos online. Booked a room with two queen beds and got a room with two double beds. Rooms aren’t modeled at all looks like they haven’t been upgraded in years. The air conditioning didn’t work either the air unit would only blow hot air. Was really disappointing as I was in town for my friends wedding and was in Detroit for the first time. Don’t stay here, for the price we paid could’ve stayed somewhere way nicer. Was a live and you learn type of experience.

An old dirty city hotel trying to be one that can bever be.

No extra comfort features. Restaurant under repair with no prior notice. Probably the loudest hotel I have ever stayed at. Would never recommend it

Staff was friendly. Property close to highway. Lots of places to eat nerby.

The rooms we had were not at all like the photos. Apparently, those are only on the 6th floor.? Our rooms were dated, and more like motel quality than what is shown on the websites. So, don’t assume you’ll get the updated rooms when you book here! The common areas were updated and beautiful, so a big letdown when we got to our rooms. The walls are also thin. My neighbors TV was on all night and I could here their conversations. Maybe they were loud talkers and had the volume up, but not what we were expecting.

Staff was very friendly. We were told at check in that the rooms were very hot, not to turn on a/c, to turn off heat and open windows. Rooms were sparse, sufficient for our needs. We woke up in the morning to find no cold water, making it impossible to shower. The concierge just said they were having problems, sorry. Not the best way to start our day.

I did not like having to pay for secure parking on top of an expensive room. Not a good value for the money

The Housekeeper was Really loud in the Hall

Sink and tub were clogged on first use, they moved us to a new room

The toilet wouldn't stop running, room was very cold, Never again