Red Roof Inn & Suites Hermitage

The staff was friendly

The room was rundown and not what I expected

The front desk woman was really nice

It was absolutely disgusting with roaches and mold and furnaces that were stuck at 86 degrees and they couldn’t make me a key for my room and one of the employees offered me weed when coming back to my room very unprofessional

Terrible - we already cancelled return visit. Website says breakfast included - the lady at the desk said that’s no longer the case. Room dirty and in disrepair. No in roomcoffee. No towels or enough toilet paper. The pictures on website are not even close to the room. We already canceled reservation for return trip and found a different place.

The beds had stains on them and very few pillows. The place stunk if cigarette smoke. We left and didn’t even stay. The lobby restroom was for employees only.

Refrigerator not working, controls for heat/cooling broken, door security latch broken and missing

Unsafe and filthy checked out early. Do not stay here

.Arrived and was told they were overbooked and could not give me a room even though i had a reservation for two days. Needless to say I will never book with red roof again

Room not fully cleaned from previous guest. Hairs in sink, smelly unfolded blanket on shelf, room lock broken, musty smell throughout.

Terrible unsafe, smelled. They are drug dealers who try and like kidnap people for money. Shit is crazy. Had to call cops twice.

When we arrived, room that we reserved was not available as the people who were there continued to stay. Was reassigned to another room and it was smelly, bedspreads were wrinkled so bad it was not flat. The room was full of holes in the walls, one bed had half the headboard ripped off and scew sharp ends were sticking out.The bathroom had the shower curtain rod that had huge holes where it had been ripped down. Dirty town from previous occupant was still there. Tub was filthy and had marks where at some point been painted over. The door frame had been smashed in and locks just moved down. Holes with just plaster in shapes of fists.when partner went down to ask for another room there was no one available at the desk. He is handicapped and their was no elevator available.. total nightmare!!!