The Victoria Hotel Manchester by Compass Hospitality

Not the ideal stay, but the hotel room was clean and tidy.

the room we stayed in was lovely. the bed was comfortable. however it was dusty and things like the table and wardrobe was broken. came down for breakfast in the morning and the breakfast was awful. However staff seemed friendly enough

Room smelt of stale smoke. Always a problem here. Mattresses are cheap and uncomfortable. Poor shower.

The bathroom was tiny couldn’t even open shower door properly. The room was far to hot and the corridors were even hotter. But it was clean and beds were very comfy. Wasn’t impressed with the false fire alarm at 01:10

Hotel is beautiful and staff friendly. Room was disappointing and the twin room mattresses were absolutely disgraceful. Had the worst nights sleep ever - you sat down on the mattress and it hit the base, I could squeeze it together it was that awful!

The hotel was nice, nothing wrong with the room itself although our tv didn’t work and although we were told someone would come along to fix it no one ever did, when we first got there we noticed our iron was broken they did give us a new one after asking which was good, there wasn’t anything to tell us when breakfast was so we missed it, the best part was the housekeepers they were lovely. One more thing there’s no plugs by the beds a minor thing but we had to charge our phones across the room. We did still have a good holiday and they were as helpful as they could be just a shame that things were broken and still put in the room. We stayed to go to the center on Manchester and the taxi journey was about 12 pounds to and from.

When we got to the hotel, we had it confirmed that we had booked a quad room, however when we got to the room, there was only a double bed and one single. The hotel were unable to offer us any alternative, therefore three of us ended up sleeping in the double bed. Additionally, despite booking a quad room, there were originally only two mugs and two towels. More were brought when requested. In the morning, despite breakfast being included in the price that we paid, we were not on the list for breakfast. The breakfast staff were accommodating and we were served breakfast.

Very quiet, clean room and generally professional service

The hotel hasn't been updated for years. The room was grubby and hot. And nothing like the photo that is included in their advert. Overpriced and won't stay there again.

I booked for a deluxe double bedroom and think we just got the standard, my friend booked a standard and looked like she got the deluxe !