Marriott Puerto Vallarta Resort & Spa

Love staying here. Always our favorite place to be

All good

Very nice resort. Has good food options nearby, but also not a bad drive to downtown. Overall, this is a good place if you just want to relax and not so much “go out”.

Very nice stay, staff was very kind and welcoming. It was our first time but they had a few things closed for construction so we didn’t get the full experience

The grounds were beautiful and the restaurants and restaurant staff were excellent. The front staff needed a lot of training as they moved us to 4 different rooms when they needed ours for wedding events. They changed our rates each time and it went from $240 to $500 a day, Love the overall hotel, hated the changing rooms and prices.

The hotel staff were friendly and helpful and the hotel's amenities were all fantastic

Restaurants

The rooms had a persistent bad smell, and I had to switch rooms twice. The property overall feels outdated and in need of renovation. Worst of all, the staff were unfriendly and unhelpful, which really affected the experience. I wouldn’t recommend staying here.

Some fitness center reviews inaccurately describe a decent center. Have been going to this hotel every year for over 20 years. Have booked another stay in Jan and Feb 25-26. But unless they upgraded the equipment from last year the equipment is in poor shape. Serious disrepair.However gym attendant Gonzalo is the saving grace for a lackluster workout center. Have complained for years but they ignore complaints. Some reviews criticize the front desk workers with justification. For some reason they are not helpful and somewhat grouchy. And you need to check your bill daily. They have a borderline incomprehensible billing system that takes them forever to explain. Also beach chairs are not comfortable.Umbrellas frequently broken. Last years chairs shorter than prior years. Go figure! However overall we love the place We suspect the disrepair was in anticipation of going all inclusive. Our fantasy is they would upgrade the hotel to attract inclusive guests. Hope springs eternal. We go into town every night so all inclusive not for us but it could negatively affect patrons who are not all inclusive. Hotel food is excellent and most employees are super nice and helpful. Management however not so attentive. They have an agenda and it is hard to figure out what it is or who to complain to. I’m only writing this review because they let the gym deteriorate and that’s a problem for us. Somewhat nervous about this years trip because of all inclusive rumors and its impact on overall experience. These are my opinions only. Some may disagree.

The location was absolutely beautiful

They did not let us know that they were closing our last day and nothing would be open. They were then a little bit rude when we were leaving at our normal checkout they had moved all the pool furniture shut down everything. It’s really disappointing.

Overall great experience, a bit pricey at restaurants but expected being a tourist area. Will definitely return.