Hampton Inn Raleigh Cary

Hotel was ok

Elevator didn’t work. Rooms were dirty old and outdated.

Staff was very polite. Room was reasonably clean but appears the hotel needs some remodeling. Bathroom door had peeling paint and mold around the bathtub grout. Breakfast was typical hotel breakfast fake eggs. Not up to the standards for Hampton Inn.

It was a good hotel

When we arrived we were told that our room was on 4th floor and elevators were broken. Nobody called us to let us know of the problem. We canceled and found another hotel. Never go here again.

Overall a good experience, staff were very friendly!

The room only sleeps 4, even though my reservation was for 5 with a sofa bed. The manager was rude and said that is what I get for going with a third party and she can’t help. Only help she provided was to refund my money and let us look for a hotel in the middle of the morning. We had to sleep three on a bed which was very uncomfortable and unacceptable.

Hilton should invest in renovating this hotel or close it. Not up to my expectations for them. Elevators have been broken for a while but they only notify the night before your stay. The entire hotel is old and musty. Unfortunate because I look to Hilton first in any city when making a reservation.

Elevator was broken for 3 days I was on the 3rd floor& there was no compensation on my bill. The interior is tired. Rugs are dirty

Some