Renaissance Asheville Downtown Hotel

Great looking hotel, decorated in a cozy and classy design. Close to everything. Restaurant was good.

We loved everything.

Great staff. They are very polite. You can easily tell, that’s a good work environment for them. Besides that,very close to restaurants and bars. I would definitely come back.

Nice place to stay a great staff. Nice buffet breakfast. Some parts seem a little dated, but the room was very nice shape.

The breakfast was amazing! The staff was great! Very clean environment and quiet! Beautiful mountain views.

I loved everything.

Liked the location in relation to restaurants. Room temperature was comfortable and very adjustable. Lobby was very nicely decorated.

Hotel maybe needs a few updates. I would prefer hard flooring in rooms vs carpeting and the lighting could be a little better. The elevators seemed very old and shaky which made me uneasy. Also, for our size of conference, only 2 of the 4 elevators were operational for guests which caused some waiting time.

Jacob at the desk in Asheville was especially helpful with our check in. We at first had tried to use our points and had difficulty but he solved the problem. We loved our room. And breakfast was great!! We came to Asheville to shop for a piece of art to bring to our home in Durham as we wanted to support the local artists, especially after the destruction from Helene.

Robb at the front desk was absolutely amazing. No matter how long it has been since my last visit, he always remembers me and makes me feel truly welcomed and valued every single time. Somia at the Writer’s Bistro is the perfect way to start your day. Her kindness, energy, and outstanding service are so refreshing and instantly put you in a great mood. If you want an incredible omelet, you must have James prepare it. He makes them to absolute perfection every time. My room was spotless, and the housekeeping staff consistently greeted me with warm smiles whenever I passed by, which truly added to the comfort of my stay. Don’t just take my word for it experience it for yourself. I guarantee you’ll be saying the exact same thing about every one of the team members I mentioned.

This hotel was nice - looks like it went through a pretty recent renovation, but still some of the furniture appeared a bit dated. The hotel had a lot of parking in back, which was great and it was walkable to all the shops and restaurants. There was a bit of a wait for breakfast in the morning - I had free breakfast coupons but wouldn't say its worth the price, if you have to pay the full amount (I think it would've been like $30 PP) and it was continental breakfast basically. They had an omelet station and waffle station but the line was long and we didn't have time to wait. Overall, would definitely go back!