Sonesta ES Suites Atlanta - Perimeter Center North

The room was located in unsafe wooded area of the hotel

The suite was very spacious and very clean.

Room wasn’t cleaned at all. The tv was broken , kitchen faucet leaking water , bathroom/ bedroom sink one side didn’t work. Very disappointing being that I’ve stayed at this location before and didn’t have any problems

The 1st room was nasty and REEEEEKKKED of smoke.

The staff is very rude and unprofessional. The unit was disgustingly dirty and there was no clean dishes. There was dirty dishes inside the dishwasher which was broken and had build up of detergent filth and mold in the dishwasher and dishes inside of it!!!! There was cockroaches everywhere’s and stains all over the floor. I waited 5 days for clean towels and face clothes and sheets. I was there for surgery and the uncleanliness of it made my stay terrible!! I broke out in rashes due to the filth and cockroaches. It was a very unpleasant stay especially having to deal with that upon healing from surgery.

How you are treated

Clean

This is not a Sonesta 3 star hotel. Per the front desk they are in transition to a new management company. Room 1123 was disgusting. We opened the couch and trash and old food fell out. They didn’t have bedding for the sofa bed. The couch was covered and some unknown substance. The shower was corroded and rusted. This is by far the worst hotel I have ever stayed in. I have lost faith in Expedia and Sonesta. I have pictures and neither the hotel or Expedia will take ownership of the issue. Breakfast is discontinued.

I like it

Nice and quiet