DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash

Location

It was disgusting! I was literally shocked this was a Double Tree. The room was gross, the mirrors had fingerprints, the carpet was stained and crusty. Just nasty.

Nothing.

The property was filthy! It also looked like people were sitting in the bed before we got there. There was debris in the entrance from renovations. The rooms were dirty. The hallways were cluttered with furniture. The hotel smelled like smoke and it was hard to breathe with the thick dust in the air from construction. I got sick after my stay and had breathing issues.

The staff. The guy who checked me into the place was overly nice, he knew he was smiling for a roach.

Where do I start. It was advertise as a Doubletree, but the entire lobby in the half of the hotel was completely torn up….. and you folks advertised it as a four star property when I booked it. The first room smelt of overly water flood. And the tv didn’t work and both tvs didn’t work, and the remote was gone. The water pressure in room 111 is a joke. I switched rooms. 1140 however didn’t smell like water, and was extra clean and everything worked.

The

The property is old and dirty. It needs a total renovations which is currently happening. They waited too late to start on this project.

Front desk person felt so sorry for us and I won’t blame him at work. But it was shocking when I entered the hotel.

It was my wife’s birthday and I booked the hotel for 2 nights. I changed room 3 times. The entire building is under construction and everything inside is falling apart. I have pictures of the condition of this hotel am my room I was living in the website didn’t adv that the interior building is going to through construction.

I wish I would have read the reviews in in Google before hand and not the reviews TripAdvisor sends through the Hilton app.

Not since Bucharest in the 70s, under the iron fist of Ceausescu, have I enjoyed such minimalism. The uncovered box springs, the sheet resting directly on the mattress with no pad or protector, the unvacuumed and spotted carpet, the grotty sink drain and furry grouting —- and this in the “Buckeye Suite” which boasts a low-ceilinged, windowless conference room, a capacious coat closet and unplugged cola cooler. The lobby, front desk and dining area have been gutted, but there is hope because the former seating area is stacked with building materials. A gentle film of construction dust accompanies you into the elevator - don’t lean against anything. And they were out of warm cookies when we arrived. Whoever made the decision to keep this facility open during the current construction has made a tactical error. We are hotel guests, not thrall of the post-war Balkans, and we want some hospitality.