DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash

nothing to be honest, everyone was rude to me.

the rudeness, it was dirty, loud and the staff was disrespectful .

The front of the hotel was nice so I was very surprised when I pulled around to the side entrance to take my bags up and there was tree branches all over the parking lot. There was even trees blocking the entrance to the side door, I had to put my stuff down and move them out of the way. Then when I finally got to my room it stunk and there was gnats everywhere. When I went to open my balcony to go sit outside, it was sealed up with plastic and tape, so were my windows so I couldn’t even see outside! None of this was mentioned to me upon check in. All in all, I ended up leaving early and staying at another hotel.

Building is old. Toiletries were not complete/not refilled.

Hotel itself is nice but the carpets in the rooms were stained and the shower was old and moldy.

Rooms were sealed from the outside, entire hotel was a mess. Should not be open.

Hotel was being painted outside. All the windows were covered in plastic. When we arrived, the front door was blocked off with no signage as to where to enter. A door in our room was broken. I think the hotel should have let people know in advance what to expect.

Very bad service. While I left for the dinner hotel staff collect all my belongings to big plastic bag and placed to reception without my permission and even without informing me. Why? Because my room was booked with someone else. Ok, why you checked me in to this room? When I returned to hotel I was not able to enter to my room and I proceeded to reception where receptionist said that they moved me to another room and brought my belongings in big plastic bag like trash. Terrible!