Hotel Indigo - St. Louis - Downtown by IHG

Location to stadium

No valet parking ,, no fridge in room, no microwave

DO NOT BOOK THIS HOTEL. Nothing like the one in New York.

The view and bed

Elevator broke and no parking or help with luggage

We arrived in a thunderstorm. There was no parking in the four spaces that were for “loading” so we had to park off- site and wheel our bags through the torrential rain. We later learned the staff was using the passenger loading area to park their personal vehicles. Front desk staff was very unfriendly. We had two rooms, and asked for an extra hour extension for checkout. They refused. Would not recommend booking here.

It wasn’t the best experience due to no rom Available yet pain check in and the air conditioning in the room was not cooling the room down at all

Room was very clean and comfortable

It had more guests than it can handle: only 1 elevator was working and it took forever (15-20 min) for the elevator to arrive.

We came down for the baseball game and picked this hotel because it was central location to the ballpark and the Arch. When we went to check in at 3:15 the room was not ready we didn't get into the room till 4pm. The room was nice but when my wife went to turn on the water to cold it was real hot, she let it run but never got cold when she turned the water to hot it was so hot you could not touch it. We informed the front desk of the problem and they sent someone up to look into the cause. We went to the game and when we got back the water issue was still not fixed so we had to shower in another room. The next day we were moved to another room. The day we were leaving there was only one elevator working so I had to carry the luggage down the stairs because the wait was taking to long. The manager did make and moved us to another room.