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6 / 10 Guest Rating

Hotel El Paso

949 Sunland Park Drive, El Paso, us

Hotel El Paso - main view

About the Property

Indulge in Comfort and Convenience

Luxurious Suites: Enjoy spacious suites with cable TV, a microwave, fridge, and coffee maker.

Relaxation: Unwind in the indoor heated pool or break a sweat in the on-site gym.

Delightful Amenities: Start your day with a hot breakfast, stay connected with free WiFi, and take advantage of the business center.

Book your stay at Quality Suites University for a memorable experience in El Paso!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6
Good129 verified reviews
AI Summary

Guests highly rate the close to food and frequently praise the easy parking.

Categories

Cleanliness4.6
Service7.6
Location6.7
Room Quality5.1
Amenities5.1
Value for Money6.6
Food and Beverage5.6
Overall Experience6.6

Select topics to read reviews

J
Joseph
Verified booking
partner
Standard Room
Stayed in Jun 8, 2024

"Good"

2.0

I did not like anything about it. Im very sorry for saying this, no should have to sleep in something like that. No one

Helpful?
J
Josafat
Verified booking
family
Standard Room
Stayed in May 26, 2024

"Good"

2.0

This property definitely falls on the top of my list for filthy, unkept, and overall gross! There was roaches outside and inside the halls. The bathroom was disgusting. Toilet didn't work or flush. However the nasty stained and dirty carpet takes the prize. Honestly, I'm not even sure why Expedia does business with this property. Don't be fooled by the pictures!

Helpful?
C
Cecilia
Verified booking
family
Standard Room
Stayed in May 20, 2024

"Good"

2.0

It is not ok that this is a no refundable property and I will be fighting that. there was a paper sign that said there were no too as available, the pool was closed and I waited for several minutes ringing the bell at the front desk and called several times to check in and no one helped me. I want my money back.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 20, 2024

"Regular"

6.0

Mini Split funcionaba bien, la limpieza estaba bien, solo habia colillas de cigarro, pero las condiciones del sofacama, muy manchado y sin sabanas, no lo usamos. Ropa de cama y camas estaban limpias, almohadas regulares, y definitivo la alfombra es necesario que la laven o la cambien. Del desayuno, estuvo bien. Papas, huevo revuelto, pan, cereal, yogurt granola, cafe, te, jugo, leche.

Helpful?
J
Jeannine
Verified booking
family
Standard Room
Stayed in May 11, 2024

"Exceptional"

10.0

Great Staff. Very Friendly. Would definitely stay again

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 7, 2024

"Horrible hotel"

2.0

Fisrt of all when I got there we were sent to a room already occupied. Then we got our room and the AC was barley working. The pull out bed had no sheets and stains from whatever it was. Some of looked like blood. The shower was disgusting and old. The pool wasn't open due to some permits or something. Overall it was just a horrible hotel. I would not recommend anyone stay there ever.

Helpful?
G
Gloria
Verified booking
Standard Room
Stayed in May 2, 2024

"Good"

4.0

The room was neat but the walls were dirty. The bathroom tub was dirty. The service was not very good.

Helpful?
L
Liza
Verified booking
family_with_children
Standard Room
Stayed in May 1, 2024

"Excellent"

8.0

Bed was comfortable. Place is nice. Mattress in pull out was dirty. Pull out couch was dirty. That place could be better maintained. Won’t keep me from coming back though.

Helpful?
M
Marisa
Verified booking
family
Standard Room
Stayed in Apr 21, 2024

"Good"

6.0

Dirty

Helpful?
E
Echo
Verified booking
friends
Standard Room
Stayed in Apr 13, 2024

"Exceptional"

10.0

Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep

Helpful?