Residence Inn Colorado Springs South

No limpian todos los días Qe es eso? Solo si les preguntas El hombre en recepción dijo qe si no estábamos completamente vacunados ellos recomenadaban usar mascarilla No vi a nadie usar mascarilla Debo asumir qe todos estaban vacunados ahí?

Excellent hotel with a beautiful view of the Rockies. Just a short drive to the Garden of the Gods and lots of other hiking/biking opportunities! The hotel is clean and the front desk staff is welcoming! The pool is indoors and a great place to visit! Outdoor fire pit and basketball court options. Colorado Springs is made for walking, so lots of options for walking around the area. This hotel is dog friendly and a great option! Free parking and breakfast too!

i especialy enjoyed the size of the 2 bedroom suite and and everything it included. the full kitchen was a pleasant surprise and well organized. clean. there was always a pleasant greeting from the desk for anything i asked or needed. i would highly recommend this hotel and will stay there myself again when i am in town for the zoo.

Marriott Executive elite member here. I have stayed at Residence Inn's across the country and this was definitely the most poorly managed. Here are the lowlights. Stayed 4 nights. Asked to have room cleaned each day did not happen once. Rooms are from the 1970's. No outlets by the beds. What hotels that charge you over $200 per night in a low cost town like Colorado Springs do not have the ability to charge electronics etc. Room was clean when arrived. However for two people 3 towels for 4 nights etc just doesnt work. Literally had to ask the front desk person each day for what you expect to receive in your room You had a choice of a banana or apple for breakfast. Even during the heights of COVID you had a better option. I could go on and on but wont. I will say that the person staffing the front desk was great. But ridiculously overworked with having to serve a full hotel without assistance. Dont stay here. I will definitely not again.

This hotel is in the middle of a commercial area. There are 6-8 chain restaurants within 1/2 mile. A large target. It is reliable. The service was friendly, but at times slow due to a lack of available workers at the front desk. Breakfast was take-out only. No hot breakfast. Rooms were clean and functional. Typical Residence Inn. I like the way they are set-up and choose them often,

Everything went good until check out day. We accidentally over slept and when I called to ask for a half hour late check they told me no. with my wife my son and two dogs including me we we were given until 11 am no later to check out. Very rude front desk lady, overall to he hotel was well put together

They over booked the hotel so they tried to move us. We had booked two rooms and one was not ready when we checked in around 4:30.

The breakfast to go was terrible. Also, we had an early checkout and no one was in the front desk. We called the front desk but no one was answering. We also waited in the reception area for about 15 min.

I called the day before to ask about the pool with covid, was told it was CLOSED. Arrived just a bit more then an hour past check in and our room was not ready. Then we were told we could use the pool by reservation! Well since i was told the day before the pool was closed we didn't bring swim suits! Eventually we got to our room. It was nice, clean and comfortable! We expected a fire place but there was not one, so a number but no big deal. We had no ice, which i understand with covid, but after a few hours we still had no ice, and there is no ice machine in the hotel. Eventually they got us some from their kitchen. hen came breakfast, so there's no hot breakfast as described, apparently covid? But there's a table by the front desk set up, you serve your self, touch the doors to the little display..... but are strictly limited to 3 items. You had your choice of a drink, water or milk. Then a small variety of granola bars, apple, a tiny muffin, or a bread item. So i got my water, granola bar and apple.... not exactly the breakfast i had in mind. Also If its all self serve anyway.... why can't you have the regular breakfast available, not really touching anything more..I get it covid has some restrictions, but I've seen this done way better at other places, like a regular hot breakfast with a kitchen attendant serving your breakfast in a to go plate. I should have gone for the place 1/2 the price for the same service, i stepped up $$$ for better service

Stayed 10 days while my kitchen was being renovated. Staff was always friendly and helpful and even though they only cleaned my rooms twice while I was there, I didn't mind it because they had done such a good job and still offered the items at the desk.