Rydges Lakeland Resort Queenstown

Great central location. Easy walk to town. Loved the views. Super friendly staff

It’s an expensive hotel that hasn’t been maintained to reflect the price. Noise between rooms (we did call reception at 3am for them to help with our noisy neighbours but nothing was done). The rooms are basic and dated. If it wasn’t so expensive I wouldn’t think much of it but the $$ doesn’t reflect the standard. To be clear it’s not a terrible place but it’s just not a fair price. As people who travel to Queenstown often, we know the options out there from basic to luxury and this fits in the middle of standards but higher price end. In saying that - location is nice. Great Lake views and a nice flat walk to town. The dining options are great and the breakfast buffet is wonderful. Dinner and drinks at the bar is always nice too with the views. There are renovations happening so that will be welcomed.

Very nice hotel with great views. The staff are exceptionally friendly. My sister and I were upgraded from a standard double to a suite which was very nice. It had a small patio area just off the living area. The hotel is in the process of remodeling but it was not intrusive. It is a short 5 minute walk into the downtown wharf area. There is also a bus stop for the airport right in front of the hotel. There is also a bar and restaurant on the top floor which is great place to relax with views over the lake especially during rainy weather

Hey Expedia why did you ask me to review a hotel I didn’t stay in. The hotel let you know 4 weeks before my check in day that they couldn’t accommodate me due to restorations. It took you another 2 weeks to try and find me an alternative hotel. And then didn’t give me the equivalent facilities. Poor form.

they cancelled my accomodation in July at around $3000 that was made 3 months prior, 21 days later I'm still yet to receive a refund. I sent sent multiple emails seeking explanation before even getting a reply over a week after it had been cancelled and received automated reply twice in response which was not helpful, 10 days on from that initial contact and I'm still without my refund and have had to book accomodation elsewhere literally zero customer service

The property was in a good spot and very clean. We booked for 3 adults but the sofa bed was awful. One night was a cold shower.

Hotel was ok. Music in elevators was to loud. Short walk to city centre.if your parking you need to use the qr code st reception to book in. Breakfast was ok not the best we have had.

It was great to be upgraded to a Suite upon check-in, and the staff were very friendly. The room was a little dated however with a very large shared balcony. The restaurant/bar and the breakfast restaurant were great too. Paid parking was close by, and the hotel is only a 5-10 minute walk from the center of town, which was very convenient. Beds were clean and comfy, and the heaters heated our rooms quite well.

I would never stay here again.

Great property