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6.8 / 10 Guest Rating

Willow Lodge Willoughby – Cleveland Mentor

35110 Maplegrove Road, Willoughby, Ohio, 44094, Willoughby, US

Willow Lodge Willoughby – Cleveland Mentor - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access and satisfy your cravings at the on-site snack bar/deli.

Featured Amenities: Benefit from a 24-hour front desk, laundry facilities, and free self-parking.

Room Comforts: Experience a cozy stay in one of the 129 guestrooms, each equipped with a pillowtop bed and complimentary Wi-Fi.

Book Willow Lodge Willoughby – Cleveland Mentor for a delightful stay near Lake Erie and Chagrin River.

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Snack bar/deli

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Single Room, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Single Room, 1 King Bed, Accessible, Non Smoking

1 King BedInternet - WiFi 50+ Mbps Entertainment - Cable channels Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Shower, towels, and a hair dryer (on request)Practical - Wardrobe or closetComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVWardrobe or closetWheelchair accessibleFree Local callsAccess via exterior corridors

King Room - Disability Access

Non-refundable
Room Only
20% OFF$116.93

$93.54

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - WiFi 50+ Mbps Entertainment - Cable channels Food & Drink - MicrowaveSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Shower, towels, and a hair dryer (on request)Practical - Wardrobe or closetComfort - Climate-controlled air conditioningAccessibility - Phone accessibility kitNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerTVMicrowaveWardrobe or closetFree Local callsAccess via exterior corridors

King Room

Non-refundable
Room Only
20% OFF$116.93

$93.54

Includes taxes & fees

Guest Reviews

6.8
Good224 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the helpful staff.

Categories

Cleanliness4.5
Service7.5
Location8.6
Room Quality6.5
Amenities7.0
Value for Money7.5
Food and Beverage7.0
Overall Experience5.5

Select topics to read reviews

M
michael
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Good"

4.0

The property needs a ton of maintenance. The lobby area and elevator were very, very dirty

Helpful?
H
Hollie
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Excellent"

8.0

The room was clean, however the lobby smelled like marijuana.

Helpful?
D
darrell
Verified booking
Standard Room
Stayed in Oct 4, 2025

"Excellent"

8.0

Good place

Helpful?
B
Barbara
Verified booking
family
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Room could be cleaner as well as the inside. Elevator was disgusting. Grounds were good. Company who came to mow was very mean. Went after a dog with a weed eater. Blew dust close to me. I moved but they were very rude.

Helpful?
G
Gordon
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Good"

2.0

Found bed bugs

Helpful?
A
Andrea
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Room was clean, bed was super comfy

Helpful?
G
Gene
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Good"

2.0

Wifi connected without internet. Ground in dirt in corners and doorways. Towel rod in bathroom falling apart. Holes in walls patched but unpainted. Cigarette burns on furniture and in bathroom... I won't be back.

Helpful?
D
Dorothy
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Good for the price."

8.0

The room was clean and comfortable. The common areas were dirty and smelled bad. The elevator had dirt piles in the corners and was not promising for the room. However, the room itself was clean and comfortable. The rating would be 5 stars except for the condition of the common area.

Helpful?
A
Ashley
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Good"

4.0

I booked the room with the tub and I dont know the last time that place was cleaned. The computer chair was absolutely disgusting, white stains down the middle. Had to sit in a wooden chair. I had to wipe everything down. Even the remote needed wiped down. Everything was painted over with a landlord special. Black spots on the ceiling. I would not even dare go into the shower.

Helpful?
L
Lee
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Good"

4.0

AC didn't work or did the fridge

Helpful?