Fairfield Inn & Suites Hattiesburg / University

Great price, friendly and helpful staff! Room was comfortable.

First of all I have been a Marriott Bonvoy member since 2006 and have stayed at Marriott hotels numerous times. Fairfield should take their name off of this property. I stayed in room 324 last night and I was very disappointed in the whole experience. The lady at the front deck was nice but she was struggling to get me checked in and apparently there was no one available for her to ask for help. Thank goodness she finally figured it out and I got the room key. Once in the room we had these issues: 1. The bathroom door is rubbing so hard on the floor that is was difficult to open and close. 2. The handle used to open and close the shower door was just before falling off. 3. The stopper in the bathroom sink was non-functional. 4. The bedsheets didn’t feel like that were very clean. 5. The towels in the bathroom were worn well beyond their useful life. Again, I can’t speak for all of the rooms but room 324 was terrible.

Eh

Breakfast bar was very limited with choices to eat.

First time at Fairfield Inn. If this property is typical, we will not be back. The mattress was hard, not very comfortable. The breakfast was put out 45 minutes late and the eggs were cold..

Amazing

We weren't told they were not going to have breakfast when the website said they did. And no apology or offer or suggestions.