Best Western Glenview - Chicagoland Inn and Suites

Very clean

Front desk staff wasn’t always very friendly

I always like staying here because I feel safe, it's so clean and pretty and most of the time ,good people stay there .

I didn't like that a guest had their dog, and the dog was tied to the guard rail , in back of the building ,right outside my window . The poor dog was on a short lease , trying to get loose and barking constantly. The owner of the dog and myself got into a disagreement about the situation but it was resolved . What I didn't like? I was told I was white entitled. How can that be when we all pay the same , stay at the same place? I dont think big dogs should be allowed .

Hesh and the staff at Best Western Glenview could not have done more to make our stay there excellent. We parked there and left our car there while on vacation overseas. The car was safe, and Hesh took us to the airport in plenty of time for our flight. Not only that, but he and the staff arranged for us to hang out in a conference room for a couple hours after we checked out and before we left for our O'Hare flight. Our flight arrived late due to a cancellation at Newark, but Hesh was there quickly, even at midnight, to pick us up and drive us back to the hotel. He's a friendly, hard-working young man and a definte asset to the hotel. I highly recommend Best Western Glenview, especially for Park and Fly.

Nothing, the hotel had never even set up my rescheduling date I had plan ahead of two weeks because the staff is incompetent

Rude and incompetent staff at the front desk who were no help at all

Bed was not bad, clean and comfortable somehow. Breakfast was good we preferred boiled eggs instead of the crumble eggs.

It was outdated, carpet ripped, internet weak signals and cuts off. Our room was on ground floor and we asked for second floor or first but the guy when we arrived said the hotel is full and no other rooms available. But it was in fact not full, we didn’t notice it was busy.

It was clean and organized

None