Exe Rey Don Jaime Hotel

Great!

The reviewers who rated this property "upscale" have probably never stayed in upscale properties. The only thing going for this property is the location. The upscale nature of the property ends with the reception. The rooms are in terrible condition especially the air conditioning. I checked in late (around mid night). When I entered the room, it smelled (as the room) probably didnt have any ventilation for days and the temperature was 23C in the room. I went back to the reception and the only thing the staff could offer me is an apology and an advice to keep the window open. Regretfully, I took their advice and tried to go to bed. Woke up severely tired and then full of mosquito bites. I had asked the night staff to let the duty manager know that the AC in my room is not working. The maintainance staff was supposed to fix it but even after fixing it the room went from 23C to 22.5C. If you are planning to stay in this property, better bring your own fan! I would not recommend this property to anyone. Truly sub par!

Lobby and bar area of the hotel are lovely but that's probably about it for what's positive. The rooms could do with an update. Good size room but looking a bit tired. Booked a room with city view but was just looking at one big building next to the hotel. The Aircon doesn't work and the bed was extremely uncomfortable. No fan or window in the bathroom.

Nice hotel located not too far from city center. Has half board option . Not very new but ok.

Very good hotel, awesome breakfast.

Very clean, great staff ok location with good public transport

Nice hotel, would happily come back

Very prompt attention from reception on arrival. Our room however, seemed like it was under a function suite on the Saturday night. Rest of stay was peaceful. Bed amazing. Power cut for two hours on last night. Didn’t cause us any issues. Location for centre of town, beach and science park superb.

The room was nice, comfortable bed. Great location. Staff were not particularly warm or welcoming. I was disappointed that the pool was not open, as I had specifically chosen this hotel for the fact that it had a pool. (open Jun-Aug). Breakfast was very hit-and-miss. Huge buffet selection but not all of it good. Bacon and eggs were cold and quite disgusting, churros were dry and tough. Nice selection of fruit and cakes/pastries though.

Great for 1 night