Country Inn & Suites by Radisson, Chanhassen, MN

The hotel itself is in a somewhat good condition. But the room that was assigned to me has a little problem. The bath wasnt flowing as it should and while having a bath, the water stays and after a while it leaves water stain from the previous shower you had. It was not pleasant. I met the housekeepers twice on the hallway. They were coming out from cleaning other rooms but they never went into my room. I told the second one I met that my room hasn't been cleaned and she asked to go see it. I allowed her in and showed her the bath tub and the trash that was gradually building up. She wanted to do it that night and I said to come back the next day because I was tired and needed to rest. I had to ask for her to replace the bath soap which was like a small piece that would only last you one shower. However, they didnt show up the next day. As I was stepping out, I met the front desk personnel and made a request for my room to be cleaned or atleast for the trash to be taken out but nothing was done until I checked out. On my way to to checkout, one of the housekeepers now asked to know what room I was in so they can go clean it. What a joke! And don't get me started with their breakfast. Sorry looking scrambled eggs and very soggy bacon. No breakfast sausage or anything different. Anyway, I overheard one of the staff telling the guest that the hotel will be sold by the end of the year. Maybe that was why their service was so poor.

Feel like even with limited housekeeping we should have had the garbage picked up and the towels at least exchanged

Staff was friendly. Bed was comfortable. Carpets need replacing and maybe some interior painting. Overall it was good

Nice

Excellent location next to Chanhassen Dinner Theater. We could walk through the parking lot to reach the Theater.

The hotel was clean and conveniently located close to dining and shopping options,staff was super friendly

Close to the dinner theater.

We loved that it was so close to Chanhassen. Our visit was only one night, but we loved the breakfast and the comfort of our room.

Just a short walk to the Chanhassen dinner theatre. Comfortable rooms, great breakfast options. Clean, safe, convenient. Checks all the boxes!

Hallways had no air conditioning and was extremly warm inside the hotel. Bar/restaurant was shut down which was a disappointment