Hotel Derek

Poor service the hotel is not and looks like it’s not being taken care of due to it supposed to close next month needs a full remodel my suite was terrible pictures are not the same once u get there I wouldn’t stay there again good people but I think they don’t care due to the place closing

Had a dirty towel at the top of the shower

False advertisement! The pictures make this hotel look a lot nicer & bigger than it actually was. I was charged $100 per night for incidentals, there’s no microwave in the rooms and no where on the property! There isn’t complimentary breakfast, the shower & toilet water were yellow, my refrigerator in the room and safe didn’t work, & the bathroom door barely closed. Housekeeping never came to our room for 3 days & the pool water was so green, it couldn’t even see through it, plus the rooms were FREEZING, no matter the temperature

Did not feel safe, room needs to be redone, felt like I was in the 90s. Didn’t stay all night, got another room at a nicer place. Thank you but no thank you

This hotel came highly recommended with good reviews, but really started to question its accuracy. Smelly interior, dirty room, refrigerator did not work, many ice machines on many floors out of service, green colored pool. Other than that all staff we encountered where very friendly, helpful and accommodating.

Tons of hidden fees. Horrible cleaning. Horrible experience, unengaged staff.

This was the worst hotel experience of my life. The hotel is closing and you can tell. It was gross, and unclean, no extra towels and just terrible room. Holes in the wall just all bad I really would like my money back I can’t believe it

This hotel is simply run down. It is clear that simple routine maintenance has been neglected. Everything feels really out of date. The restaurant is mediocre at best. Hands down the worst pillows I have ever slept on in any hotel, period. They only good thing about this hotel was it’s proximity to the River Oaks District for shopping and dining. Otherwise, I would not recommend this hotel.

The stay overall was horrible. As soon as I entered the building, it felt as is no one cared. The front desk person was not rude, but not welcoming. There were no towels in the room, so we called the front desk for hours trying to obtain towels, no answer all night. The room needed to be upgraded/remodeled. The lobby and hallways smelled like weed. This was not an good experience at all. I will never stay again and will advise anyone I know not to stay as well. This hotel should not be listed as a 4-star. It should be listed as at best a 2-star with a warning. Very disappointing stay.

Smells when you walk in the property