Hotel Borg by Keahotels

The room was spacious and location was excellent. Walking distance to every single tourist attraction, with lots of parking garages near by as well. Staff was extremely helpful and friendly.

My mattress was crooked, every time I turned in bed I thought I was going to fall off the bed. Also found a short hair in my pillow before lying down, like a man's hair, but everything else looked very clean.

Skip the breakfast. But the hotel is beautifully cited nd there are excellent restaurants steps from the hotel. Be sure to visit the Settlement Museum.

Breakfast - no no no!

Excellent location, situated in the real heart of Reykjavík, beautiful old building. Wonderful staff ensured a very pleasant and comfortable stay; the reception staff are particularly helpful.

Room 501, nice room and good beds,but the elevator making too much noise - or else I would give 5 stars

The location is unbeatable, and the staff at checkout was lovely. However, I have a couple of small constructive suggestions for improvement: Check-in Communication: Arriving at 9:00 AM after an overnight flight, I was initially told my room was not ready and I can check in around noon. I was not offered early check-in option upfront. When I pushed to see if early check-in was possible, I was then offered a room for a 50-euro fee. My suggestion is to offer this paid option right away. When travelers are running on empty, clear and upfront options are deeply appreciated. Room Amenities: The towels in the room were a bit worn out and could use a refresh to match the overall quality of the stay.

Hotel Borg charges luxury prices but delivers a dated experience. The Art Deco aesthetics are charming at first glance, but the reality is a cramped elevator, tight corridors and a general sense that the property hasn't kept pace with its pricing. Breakfast is a particular disappointment — limited spread, no real service culture, and not worth the surcharge. The hotel is clearly trading on its name and location rather than actual delivery. If you're paying top kroner in Reykjavik, there are better options.

Here’s a polished review: Hotel Borg Review We had a wonderful stay at Hotel Borg. The room was very spacious, and the location was perfect for exploring the city. Parking can be a bit challenging, and I wish the spa stayed open later in the evening. Other than that, everything was excellent, and we thoroughly enjoyed our stay. Highly recommended.