Four Points by Sheraton Elkhart

I like the quite clean room and they accommodate me at the last minute

Nothing

Bed was one of the most comfortable beds among the hotel chains. Rooms were clean, everyone quiet, didn’t hear other guests until morning.

If I had to pick something, wish there was a free or flat rate buffet style breakfast. I didn’t know how to order, what they had, etc. so I didn’t eat there. I didn’t want to risk being late.

We had a good night. The beds were great, everything clean, room with a decent size and breakfast charges reasonable. Not that it impacted anything but maintenance seems not to be the thing. In our room 3 light bulbs did not work.

The breakfast was not that good. We did not eat again at the restaurant, we went across the street to Perkins.

The breakfast / bar area did not look welcoming or comfortable. The front desk staff could be more friendly. We did not know there was no continental breakfast. Only 1 of the 2 elevators were working. We were locked out of our room for several hours, we had to wait for the maintenance man to get there. He had to remove the door handle mechanism and put in a new one. It was really inconvenient. The front desk person seemed to not care. Some sort of compensation would have been appreciated and would have been good customer relations. There is no had soap in the bathroom. If you're a coffee drinker, the pots in the room only make 2 cups.

It was clean and the staff were super friendly

There wasn’t a hot tub