Embassy Suites by Hilton Anaheim North

Very clean

Very bad experience from customer service and the supervisor the one his name Bruce. The one who make it little bit better for me and for my family, the general manager and I believe his name is Brian or Ryan

Everything

15 minutes drive to Disneyland. Has good arcade games. Lobby looks nice

1 block away from city dump, which can be seen and heard from room especially at night. Steps away from a gentleman’s club which is very unusual for a ‘family’ hotel. Rooms are old with damaged carpet, damaged wood furniture, dirty damaged bathroom.

Old building, shower leaking, bathroom floor dirty, carpets dirty

The staff is super friendly and I would stay there again because of them.

Linens and carpeting need to be replaced.

Muy Amplios y Lindo

The place on the outside was nice the room were dirty the crib I requested was delivered with vomit on it beside being dirty and stinky. The room had no trash can in the living room area. The Tv in the living room was not working. The drapes for stained and had spider webs on them.

We had to change rooms because there was a leak in the bathroom. The staff was extremely helpful , but John went above all to make our stay as nice as possible trying to make things better.. He gave us another room and gave us credit for one day for having to move room’s the next day because of the leak in the bathroom.