Irísh Lodge South Bend

Great location

I had booked through Expedia but then was charged again on the card that I gave for incidentals. Staff at the front desk when I checked in was not friendly. Property was cleanish and hallways looked like they hadn't been vacuumed in a few days

This was probably the worst experience I've ever had at a hotel. The people in the room above us were stomping around so loud, I didn't fall asleep the first night until 3:30am. The next morning when i requested a room change, the woman at the front desk was so rude and made me feel like I was being such an inconvenience. She said she'd call me to let me know if we could change rooms, and she never called. When we returned that evening, our upstairs neighbors were still so loud. I went back down to the front desk and requested a room change (again). The gentleman was extremely rude and made a huge fuss about us changing rooms at 11pm. He said he "went up" to the room above us the night before and didn't hear anything. Pretty much accusing me of lying about their noise. We did switch rooms, and the second room was 100% better, but the workers were so rude and disrespectful about it all. They made me feel as if I was in the wrong for being bothered by the noise. Again, this trip was absolutely awful. We will never stay here again, nor recommend it to anyone.

The place was packed and filthy. The main areas had not been vacuumed, and trash was everywhere inside and out. We had two suites, and in one, the living room area was actually raining from the ceiling. The rain had happened before because the ceiling was patched and painted. There were other rooms available, so we could not move from this room. The second room was ok, but not appropriately cleaned. It was pretty gross, but we made the best of it because there were no other options in town, since all other options were booked. I would never stay here again! I waited to post my review until after we got home to ensure we did not get bedbugs or any other unwanted infestations.

No clerk was there to check us in. Had to call hotels.com and deal with customer omer service. For more than an hour to get replacement room nearby. Terrible experience a 1 in morning. Boss

Nice room

Friendly manager. Clean and comfortable room.

Over book Not happy with the customer service Unfortunately never come back

Floor manager make my family wait for 2 hours

Will Never go back to this place