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9 / 10 Guest Rating

Kanan Tulum Hotel & Spa Adults Only Playground

Carretera Tulum-Boca Paila, Km 8, Tulum, QROO, 77780, Tulum, MX

Kanan Tulum Hotel & Spa Adults Only Playground - main view

About the Property

Discover a tropical oasis at Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - an adults-only retreat that perfectly blends luxury with nature's charm.

Relaxing Spa Treatments
Indulge in rejuvenating massages, body treatments, and facials at our full-service spa, designed to relax and invigorate your senses.

Gourmet Dining Options
Savor delectable dishes at Caracol Restaurant, one of three on-site dining venues, or enjoy the convenience of room service. Don't forget to unwind at one of our three vibrant bars or lounges for a refreshing drink.

Prime Location & Amenities
Just steps from Tulum Beach and minutes from the Sian Ka'an Biosphere Reserve, our property features complimentary Wi-Fi, airport shuttle service, and individually decorated guest rooms equipped with minibars and espresso makers for your ultimate comfort.

Escape to paradise—book your stay now at Kanan Tulum!

Facilities & Amenities

Full-service spa
Free WiFi
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger are not permitted at this adults-only property. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional119 verified reviews
AI Summary

Guests highly rate the beautiful room and frequently praise the friendly staff.

Categories

Cleanliness8.0
Service9.4
Location9.0
Room Quality9.4
Amenities8.9
Value for Money8.9
Food and Beverage9.5
Overall Experience8.9

Select topics to read reviews

H
HendersondoDO
Verified booking
couple
Standard Room
Stayed in Jul 11, 2025

"Waste my money"

1.0

They style is good but the property feel old and sad.

It was in front of the beach.

Helpful?
K
kayla
Verified booking
friends
Standard Room
Stayed in Jul 8, 2025

"Exceptional"

10.0

The property was stunning. Minus the seaweed

Helpful?
E
ewelina
Verified booking
family
Standard Room
Stayed in Jun 16, 2025

"Good"

6.0

Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.

Helpful?
B
Brenda
Verified booking
partner
Standard Room
Stayed in Jun 14, 2025

"Exceptional"

10.0

My boyfriend and I had a wonderful time at Kanan. Wonderful staff the hotel is beautiful and such a beautiful getaway. We would definitely book again.

Helpful?
N
Naomi
Verified booking
partner
Standard Room
Stayed in Jun 10, 2025

"Good"

4.0

Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door

Helpful?
E
Enrique
Verified booking
partner
Standard Room
Stayed in Jun 2, 2025

"Exceptional"

10.0

The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .

Helpful?
K
Kristen
Verified booking
partner
Standard Room
Stayed in May 31, 2025

"Exceptional"

10.0

What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!

Helpful?
M
Mark
Verified booking
partner
Standard Room
Stayed in May 31, 2025

"Exceptional"

10.0

Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!

Helpful?
J
Javier
Verified booking
friends
Standard Room
Stayed in May 27, 2025

"Exceptional"

10.0

I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.

Helpful?
M
Marissa Inez
Verified booking
Standard Room
Stayed in May 21, 2025

"Good"

6.0

The place was a little outdated didn’t like the bed but overall I had a great time Ricardo and Luciano were amazing

Helpful?