Abitta Condado by IHG

Location was good. On site restaurant was very good although a bit pricey. Pool area was great!

The road was flooded each afternoon making it hard to get around and confusing for using uber. We managed but it was unexpected. Our room was right off the lobby on the first floor, kinda noisy but was ok.

The room was comfortable and clean, the staff were friendly and helpful. They provided a crib for my toddler, which was extremely helpful to us. The desk is open 24hrs, so we were easily able to check in at 1am after a delayed flight. The breakfast was tasty, and we enjoyed the pools and hot tub. We enjoyed the proximity to the beach and easy transit to both SJU and Isla Grande airports.

No negatives for us. This completely met our expectations. It's not a luxury resort, but we didn't expect it to be.

Room was not as advertised. Room was small no phone, safe, view. Water was not available even in the grab and go. We stayed 4 days and had to door dash water. Staff was unapologetic. Breakfast was advertised free on Expedia but there was only a restaurant attached to hotel. Good there was good but expensive with 25% added gratuity.

Food was great. Breakfast was satisfying. We paid for ours but used a $25 voucher which made it more reasonable. Prices are high. But as expected for the location. Staff was overall good and attentive A very good experience overall.

It was positive overall. More dusting around and more attentive night staff but other than that a great experience.