The Wiltshire Hotel, Golf and Leisure Resort

Window left open room full of mosquitos due to standing water from golf course covered head to toe in bites

Booked 2 nights.. checked out after 1. Kept hearing buzzing in the room.. lots of mosquitos. Managed to kill a few through the night but was a losing battle. Had to book another hotel and it messed up the weekends plan. I would advise everyone to avoid like the plague...

It was ok but soul-less and tired.

Nice property a bit run down but was ok. Room was pretty nice food was good

This place completely lacks any atmosphere. Would expect a golf hotel to be packed on a sunny weekend but there was hardly anyone there. The layout of the course was really good but the maintenance was dire. If you want to see watered grass on your greens give this place a miss. Bearing in mind it was a lakes course it looked like they ran out of water 6 months ago. The greens were impossible to read, the signage was poor and the whole place looked tired. There was a half way house but it was never open. The choice for dinner was woefully lacking - there were only three choice of main and three choice of desert, no starters available. There's no practice range and, if you book a buggy, it's only available 15 minutes before your round even if it's sitting in the park bay doing nothing. Although the rates were reasonable they were still excessive for the quality of the place. Will definitely not be returning to this location.

Absolutely the worst experience I've ever had in a hotel. Being kind you could say that the amenities are at best adequate. Breakfast food (self service) was cold, golf course is ok, maintained at what I'd call a 'municipal' level, restaurant oven chips at gourmet prices. Brochure looks great but in reality it's all a bit faded and old. That's all tolerable up to a point, what isn't is when your partner ends up with 60 plus bites from something living in your room. We were informed of a mosquito problem when we arrived and told to keep our windows closed which we complied with. By midnight my wife was in serious discomfort. 2nd night we ended up moving rooms at 1am things were so uncomfortable for her. We have pictures of what we believe to be bed bugs! Utterly unbelievable.

I booked based on the glossy images all over their website and was looking forward to an enjoyable stay. What I found was a tired and dated hotel that was soulless and devoid of any atmosphere. From the car park it's not clear which is the way in and not particularly inviting. Once inside the reception is large and completely soulless. For such a large space it really needs a face-lift to be inviting and comforting as it's neither. Check in was simple but not aided by the poor English from the receptionist which was challenging. Making my way from reception to my room the first corridor was completely blank - you can rotate my photo 4-ways and it works as it's not obvious which were the carpetless floor, pictureless walls and ceilings. The next corridor was similar but at least it had a carpet. On a positive, the room and bathroom were clean and both good sized but the decor was rather dated. The room's power is set by the key-card which when removed turns off all power and the room is plunged into darkness. I understand why hotels use this system but many others I've stayed in at least leave the lights on for a few seconds. Lack of sockets anywhere near the bed is frustrating and indicates a layout from decades ago. The 'double' bed was comfortable with a good selection of pollows available. However, it's two single beds pushed together so there's a crevasse in the middle. Please use actual double beds or at least a double mattress. On this subject the fixed layout (wall mounted bedside lights) strongly suggests this was originally a two-dinhle bed room that's been changed to a double. Please update the room layout to align to actual use. Despite being mostly empty there was significant noise from adjacent rooms and upstairs. This wasn't the other rooms being particularly noisy, just really poor soundproofing. I found the TV remote was intermittent and frustrating to use. The shower screen was ineffective and I left a large puddle on the floor. On the website the restaurant and good look fantastic, they're not. The restaurant was virtually empty and the food was bang-average pub food at best. I was very disappointed with the food...but must congratulate the photographer as they've worked miracles (borderline false advertising!). When shown to my table (in an empty room) I was positioned in the middle, I asked to be placed by a window (overlooking the golf course) and this seemed incredibly difficult for the staff. Breakfast wasn't particularly extensive in choice with cereals and standard buffet full-English. There was no yoghurt or similar 'exotic' choices available. Due to a mistake in my booking I had to pay an additional £14 for this; it wasn't worth it. All in all it was clean but completely soul destroying stay that offered nothing to recommend it. I can only recommend you avoid it.

Reasonably priced hotel. Rooms of a good standard in a lovely setting on a golf course. Staff were incredibly friendly and helpful. Leisure facilities were spotless and woefully underused, which is a shame. Evening meal was really good.

Terrible stay. Bed was awful. Mosquito's everywhere. Fire alarm went off at midnight. Rooms are tired, about 2 people work here so good luck getting a drink before 6pm.

Expected a much more up to date hotel. Nothing wrong but for the price I was expecting much better facilities