Villa 1927 Arthotel Boutique

I have been wanting to stay at this property for years and it was such a disappointment, they offer no hospitality and no amenities, will never stay here again, especially for the price!!!

Hospedarme en este hotel me dejó un gran sabor de boca pues nunca me imaginé que mis expectativas fueran superadas y por mucho. El servicio de cada uno de sus empleados fue impecable. Muchísimas felicidades y de verdad deseo con todo mi corazón que sigan así.

No AC no wifi they gave my room to another reservation and it’s right by the road so you hear the car and motorcycles all night! Ughhh I would pick a nicer newer place for the price they charged

The room had a drain smell, toilet was dirty, electrical outlets didn’t work. Not worth $288 dollars a night. It said it was under new management but didn’t feel comfortable at all.

Esta bien, pero nada espectacular

The main entrance is not easy to spot. The young ladies at the front desk were totally nice and adorable (I didn’t get their names) but I was disappointed with the room. Now don’t get me wrong. Upon entering the room is picture perfect. Two beautifully made beds, attractive bathroom and a gorgeous ceiling. However, I was disappointed that while showering, the bathroom began to flood into the bedroom. Even after the cover of the drain was removed, it still continued to drain extremely slow. I was also disappointed that literally there were only two bath towels and no bathroom mat. I chose this hotel because it has an elevator which I thought was convenient for my elderly mother to use. Only to find out that’s it’s been three years and it’s still not in service. Total disappointment. It’s a beautiful property located right in front of a naturally gorgeous lake but it’s a shame that its still not worth the price.

Hotel is in a great location, on the Malecón. However, when I arrived the front desk attendant said I had to pay for the 3rd person in my party. That these rooms were for 2 ppl, and any additional ppl would be extra. Although, I had made the reservation for 3 ppl. I did not end up paying anything, he called someone offsite and then was came back and said it was fine. In room, no safe, no closet and no iron. Hotel, does not have a elevator. So be prepared to carry your luggage and suitcase up a couple flights of stairs. Our room was on the side of the street. So a ton of noise as constant cars are driving by!

a boutique hotel, they alway have their own charm. the property was very clean, the room was comfortable and staff was very friendly. it was a relaxing 2 night stay.

La limpieza me pareció deficiente, el aire acondicionado no funcionó, la coladera de la regadera tapada y no hay teléfono en las habitaciones para cualquier llamada a recepción la debes hacer desde tú celular. Me quedó un mal sabor de boca y por el precio me quedaron a deber.

The property is in a good location. Some of the staff were inexperienced and rude. The shower walls were filthy. The rooms were a good size. The bedspread had blood stains and when asked the staff to replaced it they tried but the one they brought it was dirty and they said they went to every room and could not find a clean one. We had to sleep without covers. So we will never go back neither recommend this property.