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7.6 / 10 Guest Rating

Villa 1927 Arthotel Boutique

Av. Hidalgo 234, Centro, Chapala, JAL, 45900, Chapala, MX

Villa 1927 Arthotel Boutique - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and take a dip in the outdoor pool. Enjoy the convenience of complimentary Wi-Fi, concierge services, and more.

Elegant Dining and Entertainment
Savor delicious meals with room service or unwind with a drink at the bar or poolside bar.

Convenient Services
Benefit from free valet parking, airport shuttle, and 24-hour front desk. Plus, there are 2 meeting rooms for events.

Book now at Villa 1927 Arthotel Boutique for an unforgettable stay in Chapala Centro!

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Television in common areas
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 13 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
Rolland
Verified booking
partner
Standard Room
Stayed in Aug 19, 2023

"Good"

6.0

I have been wanting to stay at this property for years and it was such a disappointment, they offer no hospitality and no amenities, will never stay here again, especially for the price!!!

Helpful?
R
Ricardo
Verified booking
partner
Standard Room
Stayed in Mar 22, 2023

"Exceptional"

10.0

Hospedarme en este hotel me dejó un gran sabor de boca pues nunca me imaginé que mis expectativas fueran superadas y por mucho. El servicio de cada uno de sus empleados fue impecable. Muchísimas felicidades y de verdad deseo con todo mi corazón que sigan así.

Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Mar 19, 2023

"Pick another hotel you’ll thank me later"

2.0

No AC no wifi they gave my room to another reservation and it’s right by the road so you hear the car and motorcycles all night! Ughhh I would pick a nicer newer place for the price they charged

Helpful?
Y
yuritzi
Verified booking
Standard Room
Stayed in Mar 11, 2023

"Not worth it. "

2.0

The room had a drain smell, toilet was dirty, electrical outlets didn’t work. Not worth $288 dollars a night. It said it was under new management but didn’t feel comfortable at all.

Helpful?
J
JESUS
Verified booking
partner
Standard Room
Stayed in Jan 29, 2023

"Excellent"

8.0

Esta bien, pero nada espectacular

Helpful?
R
Raquel
Verified booking
family
Standard Room
Stayed in Nov 30, 2022

"Good"

6.0

The main entrance is not easy to spot. The young ladies at the front desk were totally nice and adorable (I didn’t get their names) but I was disappointed with the room. Now don’t get me wrong. Upon entering the room is picture perfect. Two beautifully made beds, attractive bathroom and a gorgeous ceiling. However, I was disappointed that while showering, the bathroom began to flood into the bedroom. Even after the cover of the drain was removed, it still continued to drain extremely slow. I was also disappointed that literally there were only two bath towels and no bathroom mat. I chose this hotel because it has an elevator which I thought was convenient for my elderly mother to use. Only to find out that’s it’s been three years and it’s still not in service. Total disappointment. It’s a beautiful property located right in front of a naturally gorgeous lake but it’s a shame that its still not worth the price.

Helpful?
S
Sonia
Verified booking
Standard Room
Stayed in Nov 24, 2022

"Excellent"

8.0

Hotel is in a great location, on the Malecón. However, when I arrived the front desk attendant said I had to pay for the 3rd person in my party. That these rooms were for 2 ppl, and any additional ppl would be extra. Although, I had made the reservation for 3 ppl. I did not end up paying anything, he called someone offsite and then was came back and said it was fine. In room, no safe, no closet and no iron. Hotel, does not have a elevator. So be prepared to carry your luggage and suitcase up a couple flights of stairs. Our room was on the side of the street. So a ton of noise as constant cars are driving by!

Helpful?
D
David
Verified booking
partner
Standard Room
Stayed in Sep 23, 2022

"Exceptional"

10.0

a boutique hotel, they alway have their own charm. the property was very clean, the room was comfortable and staff was very friendly. it was a relaxing 2 night stay.

Helpful?
L
Luz Amparo
Verified booking
Standard Room
Stayed in Sep 22, 2022

"Good"

6.0

La limpieza me pareció deficiente, el aire acondicionado no funcionó, la coladera de la regadera tapada y no hay teléfono en las habitaciones para cualquier llamada a recepción la debes hacer desde tú celular. Me quedó un mal sabor de boca y por el precio me quedaron a deber.

Helpful?
C
claudia
Verified booking
family
Standard Room
Stayed in Aug 3, 2022

"Good"

2.0

The property is in a good location. Some of the staff were inexperienced and rude. The shower walls were filthy. The rooms were a good size. The bedspread had blood stains and when asked the staff to replaced it they tried but the one they brought it was dirty and they said they went to every room and could not find a clean one. We had to sleep without covers. So we will never go back neither recommend this property.

Helpful?