Umbral, Curio Collection By Hilton

Wonderful hotel, chic rooms, centrally located, and ideal for World Cup games. I was actually ill with food poisoning during the trip and I have to mention, Mario and Felix, who were so helpful in sourcing a doctor and medications. They really went above and beyond to help.

Excellent experience with Felix ,Manuel .all they are Excellent service very clean

From the moment we arrived until check-out, the attention to detail was exceptional. The service was outstanding throughout our stay. We had to leave very early on Sunday morning, around 3:00 AM, and informed the staff that we would miss breakfast. To our surprise, they thoughtfully prepared a to-go breakfast for us, complete with a breakfast sandwich, coffee, fresh fruit, and freshly squeezed orange juice. Our room was spotless, well-maintained, and beautifully organized. The lighting was excellent, creating a comfortable and welcoming atmosphere. As an added bonus, the hotel featured a charming mini art gallery, which gave the property a unique character and made our stay feel even more special. This level of hospitality truly made our stay memorable. Thank you to the entire team for going above and beyond. We will definitely be back and highly recommend this hotel to anyone looking for exceptional service and a wonderful guest experience. ⭐⭐⭐⭐⭐

My stay at Umbral, Curio Collection by Hilton was outstanding from start to finish. The hotel beautifully combines historic architecture with modern comfort, creating a unique atmosphere that truly reflects the character of Mexico City. The staff were consistently warm, professional, and attentive, always willing to assist with recommendations and any requests. My room was spacious, spotless, and very comfortable, providing a perfect place to relax after a day of exploring the city. One of the highlights was the hotel’s stunning rooftop area, which offers beautiful views and a relaxing environment. The location is also excellent, within walking distance of many of the city’s most important attractions, restaurants, and cultural sites. Overall, this was one of the best hotel experiences I have had in Mexico City. I highly recommend Umbral, Curio Collection by Hilton to anyone looking for exceptional service, comfort, and a memorable stay. I would gladly return on my next visit.

A wonderful experience all in all. Beautiful property. Very well appointed rooms.

Charming historic building within walking distance of tons of must see spots. The room was spacious and comfortable and both the restaurant on the main floor and the one on the roof were fantastic. Hotel staff were very skilled at remaining accessible without being overbearing.

Me & my husband enjoyed our stay. The staff were pleasant & attentive. Larissa messaged me daily, wanting to know if I needed any assistance. The location is in the historic district, it was very walkable to shops, restaurants, and museums. The hotel was room was spacious, clean, & quiet. The roof top restaurant was really good & I got espresso daily from the coffee shop downstairs. We would definitely stay here again.

The staff was wonderfully attentive and had great recommendations for us as vegetarians. We had THE BEST vegan tacos! Our suite was large and beautiful and clean. We had breakfast each morning at the rooftop restaurant and the corn pancake was divine. Would highly recommend.

My recent stay at the hotel was already shaping up to be a good one, but Sergio at the rooftop hotel bar (I think it’s called terraza Umbral Bar) is the reason it became truly outstanding. His hospitality elevated the entire experience in a way I’ll remember for a long time. From the moment we sat down, Sergio was warm, attentive, and genuinely invested in making sure we enjoyed not just our drinks, but our time in the area. He shared thoughtful recommendations about the local scene — places to explore, foods to try, and hidden gems we never would have discovered on our own. It felt less like talking to a bartender and more like chatting with a friend who really knows and loves the region. His craft behind the bar is exceptional. He made the best tamarind spicy margaritas I’ve ever had, perfectly balanced and full of flavor. What impressed me even more was how open he was to creating drinks outside the standard menu, tailoring them to our preferences with creativity and care. You can tell he takes pride in his work. One moment that really stood out: we arrived one evening close to closing time, fully expecting to be turned away or rushed. Instead, Sergio welcomed us with the same energy and kindness as if it were the start of his shift. No grumbling, no hesitation — just genuine hospitality. He made sure we were comfortable, well fed, and able to unwind after a long day. Sergio is the kind of person who transforms a hotel bar from a simple amenity into a memorable part of the trip. His professionalism, warmth, and talent are rare, and he absolutely deserves recognition for the way he elevates the atmosphere of the entire hotel. He is, without question, one of the main reasons I’ll be returning.

Amazing experience. Staff was so courteous, room was phenomenal and clean. They even brung me a fan. The entire place is awesome, highly recommended