Imperial Hotel

My niece normally does coach holidays with her partner and friends, however her partner was unavailable for the trip that they had booked and she asked me to go with her, boy am i glad she did. We came to the Imperial, i must admit i was a bit sceptical, never having done a coach holiday before. When we pulled up to the hotel i was very impressed by the beautiful victorian building, the upkeep of which is immaculate. From then on the Imperial continued to impress me, the rooms were bright, clean, with lovely bedlinen, the bathroom was large, spotlessly clean and the water pressure and temperature very good. When it came to food service i was amazed, the efficiency of the staff, the temperature and quality of the food couldnt be faulted, i have been in the food industry most of my working life by the way, The whole experience was enhanced by the very friendly and capable staff, i wouldnt hesitate to recommend this hotel to anyone .the only drawbacks i found were that the lifts arent adequate for the size of the hotel, and there is no covered smoking area, but that is trivial . thank you The Imperial and your wonderful staff for a great holiday.

A very comfortable warm hotel.Lovely staff and professionally organised.Good location.Only gripe we where on the fourth floor.Along with 30 to 50 others.And at meal times the lifts couldn't cater for this number.Luckily both be an my wife can still manage the stairs.But some people are dependent on the lift

We stayed here recently. The room was very basic. Curtains were awful, very old, and they didn't fit the windows fully, so one side of the window was not covered in both the bathroom and room. The curtains in the room were long down to the ground and covered the radiators, so we had to put them up to the window ledge so the heat could get into the room. You couldn't turn off or adjust the settings on the radiators. Why do you put curtains in a bathroom that is beyond us? You could do with putting a blind in the bathroom.. But the curtains looked very old and looked like they had been in these rooms for years. Maybe when they built the building, We was in a twin bedroom a first for us bedding and towels were clean but one of the sheets had an hole in it.. . The lifts are very small. They can only fit 3 people at one time. but I suppose that's what you get when you stay in an old building.. However, the food, especially the roast dinners, is basic and veg tastes like they are from frozen. There were some quests who went out for dinner.. It was good that you could purchase half-price bar 3 of the nights.. The staff are friendly, but if we did go back to this hotel we would not want to stay in a room like this again.. We have been going to Daish's hotels for about 12 - 15 years, especially the Russell Hotel in weymouth. Next time, we hope to stop in the Regent Hotel.. Now we have been to all Daish's hotels, I can't see us coming back to this one. Sorry

Lovely stay at The Imperial Hotel, Eastbourne. Location is perfect! Room was huge for 2 of us, house keepers kept it spotless and replenished all the extras like tea, coffee, towels etc... All staff were lovely. Hee especially, can't fault her. Happy, chatty & couldn't do enough to help during meal times. The only downside and the reason I gave 4 stars is the food... The menu is poor! Alot of the food you can tell is frozen which is fine just a shame alot of it is cold. My one suggestion is don't come in the winter periods. I'd visit again but in the summer months.

Visited for a 5 day break with Daishs. Room was really spacious, quiet and immaculately furnished with quality linen. Food was superb, Coq au Vin, Cod Mornay, outstanding as are all the 7 previous Daish hotels I have visited. It's very difficult to cater for 120 Pensioners at the same time, but Monika, our waitress, was absolutely amazing, and very industrious. Credit is also due to Ulmira, who I remembered was really efficient at my last visit June 2025. The general organisation showed a continual high standard and I couldn't fault the whole 4 days I was there. Eastbourne is a nice place and made even more enjoyable by the universal high standard of Daish organisational skills which are considerable.

An excellent break at the Imperial. Thank You David and your team. Room was comfortable, warm and well serviced each day. Thanks to the housekeeping team on the second floor. Service in the restaurant was very good (thank you Ewhila, apologies for spelling), the relaxing of times for breakfast is an great improvement. Only one dinner was a little off the usual standard but other than that, no complaints at all. Bar and evening entertainment was good, Well done Keith, he was on duty most nights. Coach travel was first class, our journey to Eastbourne began in deep snow, but Martin the driver was excellent and was only 15 mins late. Considering everything in the Midlands from Wolverhampton south was snowbound, he did very well. Thank You. We look forward to returning later in the year.

Self contained flat. More than we were expecting

Spent Christmas at this hotel . We had a warm welcome and met with coffee and mince pies. The room was clean and comfortable. We had a sea view and a powerful shower. The meals at home the hotel was excellent . Lots of variety and presented well . There was a separate dish for vegetables which was a nice touch . The service was excellent too very pleasant waitress and couldn’t do enough for us we were on table 35a . The bar and concert room was nice although very busy as the hotel was full and obviously with being Christmas mos people stayed in the hotel at night . The entertainment was ok perhaps could have had a little more variety as the same songs every night albeit by different singers. But they did get the guests dancing. I would totally recommend this hotel and will be returning again in fact I’ve already put in my request for next christmas