Imperial Hotel

4 of us, two couples, have just returned from our first Christmas Break at The Imperial Hotel, Eastbourne and we all agreed we had a good time. From a swift check in with a welcome mince pie, biscuits and sweets to set the seasonal atmosphere. We had no real complaints regarding our room although I feel the memory foam mattress seems to be near the end of it's life although not uncomfortable. Meal times as usual organised with precision so no long waiting for meals to arrive. Meals were hot and well cooked although sometimes a little to much on the plate for me, two slices of meat and two roast potatoes would have been sufficient. Plenty of entertainment to keep people entertained. People on reception were friendly and had answers to any queries we had i.e. closest bus stops etc. I only have one constructive criticism, that is in the evening before the restaurant opens there is not enough seating for anyone who would like a drink before their meal so a lot of people are left standing while there is quite a queue waiting at the bar. Perhaps the ballroom bar could be opened at 5/5.30pm so we could get a drink and sit comfortably while waiting for the restaurant to open. Maybe an opportunity missed as we ended up staying in our room until 6.30pm when we would have preferred to have had an aperitif. However we enjoyed our stay and have booked again for next Christmas. We are also back on the 17th to 21st January for another break and looking forward to it.

This was a first for us. The staff (especially Elwira) were excellent, the food delicious - too much for us! But we found the heat in the bedroom (2nd floor) was too much and we had to open the window . On trying to open the door to get more air I personally couldn't do it because the doors are so heavy (fire door) and there's only the yale lock to hold. Panic set in. Also the time waiting for the lifts is so annoying and then only 3 people (in our case only us 2 as I have a walker) In the basement where the entertainment is, this too is very claustrophobic when everyone is down there. MUST SAY EVERYTHING ELSE WAS SPOT ON. So we think you should: 1) Put proper handles on the doors because older people find them hard to open. 2)Turn the heat down.

Just returned from a 5 day holiday with Daish's coaches and I have to say it is one of the best holidays I have ever been on . I cannot fault anything about the time spent with Daish's . The room was really clean and well equipped , the bed was just right and the bathroom was spacious . The food was excellent and not small portions either , always hot and plenty of choice . The staff could not do enough for you and they were very hard working and polite . I also found the other passengers extremely friendly and I made some really good friends . The entertainment was very good and varied . I will be booking again as soon as I am able .

Where to start this review? Location good near sea front not far from train station, bus stops also nearby. Great coach drivers. Plenty of hot water. Well thats the positives over with. Now for the negatives. A tired worn hotel well past its best in serious need of refurbishment. Worn torn carpets Stiflingly hot in rooms Peeling paint work Wifi only available in communal rooms downstairs and that is sporadic Food inedible very cheap quality, we were DBB and had to eat out in the evening Not all staff were friendly, our waitress was quite rude We wouldn’t stay there again

Stayed from 9th nov 4 nights , very good trip from the Isle of Wight ,great location near shopping centre..we had tinsel and turkey great atmosphere ll staff helpful and friendly nothing is to much trouble. Went with friends had rooms 223 and 222 very good excellent shower ,did find the rooms very hot even though we had the heating turned off . Good meal menu each day great value.great entertainment each evening Looking forward to our next trip

I went with laindon over 50s club,5th nov 2025untill 9th nov,we were happy with our room 3006,but not happy with the low bath,as i could get in it,but not out, went to reception and they sorted it right away,there was a shower room just a few doors away,i loved the fact we had a separete shower,toilet,we could look out of our window and see the sea, we were blessed with beautiful weather,our main waitress, i cant remember her name,we were table 29,she was tall blonde,from poland,she was so lovely,nothing was too much for her,the bar prices were Amazing,i had double house vodka and coke£5, the staff over all were so.good did not touch my luggage untill i emptied it once delivered to my room,and again to take it to my car at laindon,the food was so good,i would only say we had to ask for our tea and coffee pots to be replaced with fresh ones,the only thing i would say about the entertainment is do just one lot of Bingo,then say to your people,dont get us all up dancing,then clear the dance floor by putting slow music on,keep in mind a lot of our age group have lost the person who we would do the slow dancing with,i know its hard as you have to try and keep everyone happy, having said that,it was my first turkey and tinsell experience,the entertainment,once they knew we were there to have fun were brilliant,i think they loved us dancing and having so much fun,it made them as happy as we were, well done all the lovely staff at imperial,be proud of yourselves

Lovely holiday from pick up to drop off. Comfortable coach with friendly helpful driver, to arrive to lovely welcome. Room with no dressing table, but small table and mirrors so OK. Good food and entertainment, with all staff going out of there way to help when needed. Enjoyed so much will be there again shortly. Bar Rho