The Pontchartrain Hotel

The most disgusting dirty hotel I’ve ever stayed in. The room smell like moled.

excellent stay

The quaintness of the hotel and the history behind it.

One of the most iconic hotels in New Orleans. The location and staff were great. The hotel itself needs some updating but still a great place to stay.

Excellent location! Easy access to the streetcar, walkable to Magazine St. While the rooms are quiet, the hotel has two fun bars and a cute cafe to get coffee/breakfast. This would be my pick for a return trip. Easy check in and out, beautiful lobby, historic charm. Great experience.

Charmingly decorated hotel, for those of us who bypass the cookie cutter hotels. Great location with a great restaurant and rooftop bar. I just wish the front desk staff had been more welcoming. And make sure you don't mind a crowd and some partiers in your hotel.

Fantastic stay ! Customer service was excellent and the vibes here are on point ! Will stay here again for sure !

From check-in to checkout, the staff was super lovely. Tre at the front door helped us find some great restaurants.

I selected this hotel based upon reviews which usually don't let me down, but I must say I regretted my choice overall. Unless you are into sitting on the rooftop each evening and looking at the skyline, this hotel doesn't really offer much more. The lobby is so small as to be nonexistent (2 chairs in the entryway). The decor is tired. The rooms are a nice size, but nothing stands out in their renovation to make them feel special in any way. They are simply adequate. The hotel is located far enough from the French Quarter to be difficult, and yet not so deep into the Garden District that it provides peace and quiet. Sort of the worst of both worlds... Our check-in was bizarre--since we arrived too early and had to drop our bags, no one ever really gave us a welcome at all. When we returned to get our bags and room key, we were sent off without being told the room number, let alone other pertinent details such as which way to go or restaurant hours. The most disappointing was the price. This hotel wasn't inexpensive, and we missed out on the change to stay somewhere better (even in the Quarter) because this hotel had been well-reviewed. Bummer...

Beautiful vintage hotel directly on the trolley route. They only give you one room key though. It is an actual key and not a key card. The rooms are smaller than one might like for the cost of the stay. We had a two room Thalia suite.