Canyon Lodge Agafay

The location is perfect we have a nice view of the desert especially from the pool

The food was everyday the same

In general, we really enjoyed the experience specially because of the location and the views. The pool and restaurant area are amazing, but the biggest positive was how helpful the staff was through the whole stay. I have to add as well that we really enjoyed the food (they even had wine available!) and the prices were really good.

Unfortunately, the heaters did't seem to be working inside the room, so that part was a bit of a letdown in the experience. Communication beforehand was a bit hard as well through Booking, but after getting their Whatsapp everything worked fine.

The stuff are amazing, very polite and helpful. Gorgeous infinity swimming pool (and very cold!). Outdoor comom space very apleasant. Spectacular views throughout the area.

Wi-Fi doesn't work. Air conditioning in the room also doesn't work and the option would be a gas heater, which is very dangerous in that type of accommodation, that are bedrooms (but there were more blankets available to put on the bed).

The location of this lodge is second to none with unspoilt views. Amazing infinity pool, choice of activities and delicious traditional dinner/breakfast included. The host was so friendly.

Unfortunately the wifi was not working during our stay.

Gas heaters gas ran out at night. There was really cold inside. The road to the destination was terrible. Glad, that got my rented car kept moving.

It was an exceptionally wonderful experience. Nice food, kind staffs and amazing atmosphere, specially the infinity pool. Located near Marrakesh so is the perfect place for the traveler who don't have much time. Highly recommended is camel riding. The host can arrange the riding when you get there.

Nothing

The stuff are very nice and welcoming. We enjoyed our stay in this little paradise.

Localization - that's for sure something which I cannot blame. But I think that's the only thing....

Ehh....plenty of things. The rooms (tents) require renovation. Some of the things in them definitely need repair or replacement. Starting from the shower door that doesn't close properly, through peeling tiles, to large gaps in the entrance door. The latter are important at night, because the temperature in the desert drops quite rapidly. You could use the air conditioning to heat the room... if it worked. Unfortunately, we were not given the remote control, claiming that the room would be heated using a heating stove with a gas cylinder. Taking into account the condition of the individual elements of the room, I was very concerned whether the stove was safe... we didn't burn down - that's a good thing. Wifi - it's good that it is in the description because in reality there was no wifi. We received information that it is a desert and we need to disconnect from the world... it's great, it's a pity that the offer says otherwise, and I would like to contact my children who stayed with the grandparents ;/ The facility advertises a heated swimming pool - in fact, this is the 1st photo you are shown on the booking. Here's a surprise - the pool is NOT heated because... a failure :) Sure. We invite you to use it, but we forgot to tell you that the water temperature is about 13 C. Dinner - great...if the tagine wasn't burnt. Literally, the vegetables were 1/3 black and smelled of burning.... Oh and the drinks, so willingly offered to the guests before dinner (while we were already waiting for it), for which the facility decided to charge us (without informing us in advance that it was extra paid). When I asked to pay by card (as I didn't have cash because I didn't know that I was being offered something extra paid), the gentleman said that we are on the desert and the terminal (even it was next to him) was probably not working....