Extended Stay America Suites - Columbia - West - Interstate 126

Room was awful. Could see out the door, bed was not made, chair was held together with duct tape. Kitchen space was broken and not clean. I didn’t even make it to the bathroom.

Air conditioning was not great. Sheets and comforter were damp as if not dry when made. Roaches were visible within room. Dead and alive. There was no coffee pot or complimentary coffee as website described. One night stay and had to ask for toiletries which were supposed to be in the room.

Rather live in a crack house it's that bad. Ceiling was leaking with peeling paint, toilet wouldn't flush, microwave is rusted pretty much everything's rusted, floor was peeling, just so many inconveniences and I'm not really picky on hotels. The only thing it's good for is to sleep for the night and then head out in the morning.

It’s was quiet and peaceful

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There were roaches and not only that I don't know if construction workers were working on the hotel but banging and loud noise for almost 2 hours could not sleep at all and this happened this morning the roaches I seen 2 of them yesterday a man didn't even knock on the room door he just came as if I wasn't in the room no nothing I would like a partial refund

Door to room didn’t shut entirely. Burn marks all over floor. Furniture looked like it came from a dumpster. Toilet didn’t flush completely and there was sh*t in the toilet. Smoke alarm kept beeping and there wasn’t a battery in it. Room smelled like cigarette/marijuana. Didn’t stay in the room. Checked out immediately.

Not only did we have a room booked for 3months ahead of time we called let them know running late but still be there, when went to check in Told us No Rooms Available… Everything else was sold out ir too expensive so I took a look found a room so yes I found our room to stay in at there establishment. The 2nd night found someone had entered our room thru the window as it was nicely placed on floor near front door and they left a nice big brown present in the toilet least they could have done is flush…lol.

Worst experience ever, the bathroom was missing the sink pipes, and I was told they would give me a different room which never happened the four days I was there, constantly had to kill roaches and some type of worm looking things which means they do not treat the property for bugs. I was told I would get some money back, that didn’t happen as well..