Aksari Resort & Spa Ubud by Ini Vie Hospitality

The property presents well. Food was of a high quality. The spa was a highlight. A good range of unique cocktails at the bar.

Inexperienced front desk staff in need of training. There did not appear to be a senior staff member present during my stay. The staff that were there seemed ill-equipped to deal with common situations. Some rooms had only a very thin door separating them which makes them able to hear everything in the other room. A large group of travellers were staying one night and decided to party until 6.00 AM in the morning with no intervention from management. A $30 discount was given in compensation on a stay of 4 nights.

Friendly staff & beautiful place !!!

Good place for relaxing!!

HOSPITALITY PLUS!!! I find it very hard to single out any staff at this resort because every single one of them were beautiful people full of love, happiness and support. From the moment you pull up to the resort you are surrounded by staff so eager to assist, to greet you, to take your bags to make you feel special, just amazing!!!! We booked through Luxury Escapes and have not looked back! May I send an extra special thankyou to LUVI and WULAN, how amazing were these beautiful souls, gorgeous, kind, helpful absolutely bent over backwards to do anything to make our stay soo special, we wanted to take them home with us!!!! The other 2 gorgeous ladies were BINTANG and AYU, they equally made our stay here sooo special, ALL of these ladies are a credit to your Organisation, they all worked so well together and we LOVED getting to know them...Thankyou soooo much!!!! To the village, what amazing happy people you all are, the parade was sooo special, thankyou for allowing us to share your love with us. To the chefs...OMG the BARRAMUNDI and ROAST PUMPKIN SOUP was to die for!!!! The entertainment, the 15 year old girl that played the instrument, I don't know what it was called but she played on Tuesday the 17th of March, she was sooo talented and equally the singer with the acoustic guitar on the Wednesday night, 18th of March, boy could he play and sing!!!! Finally to the staff in the Day SPA. My 1st 90 minute full body massage my wife and I had on Thursday the 19th of March at 10am, my goodness, you respected my privacy with the towels took away any embarrassment I was feeling because I was 65 and having my 1st massage....THANKYOU THANKYOU THANKYOU....I will forever have this massage again because of you, your technique was incredible. Sorry for the long post BUT I truly felt like a King for 3 nights, do yourself a favour and just book!!! You will soon write a review like me!!!!❤️❤️❤️

Nothing really. The setting was pretty and the staff were kind and friendly but that’s about it! We had booked for 3 nights and left after less than 24 hours.

The pictures and other reviews of this hotel are misleading! Don’t be fooled. Firstly this hotel isn’t in Ubud. It’s about a 40 min drive into the centre of Ubud, could be more as traffic is bad. The room was tired and dirty, the bedding was dirty and covered in stains and the doors to the balcony didn’t shut, so all manor of bugs and lizards could get in. Which in the middle of the jungle isn’t ideal! The air con was super loud and there was another weird noise in the room which meant we barely slept. All of the sun loungers and furniture was mouldy. Basically anywhere there was any fabric, there was mould. And then the fittings were broken and tired. There’s a hot tub but it’s beyond hot. Hotter than an onsen. It was almost impossible to sit in. The breakfast was probably the worst we’d had in Indonesia, and we travelled around a lot. We had a coffee and left. We had stayed in another Ubud hotel a few weeks previously which was amazing. I wish we’d gone back to that one! Overall one of the worst hotels we’ve stayed in.

Tout était super

Todo ambiente do hotel é lindo !

It was absolutely amazing! OKTA greeted me very nicely. Wulan was very nice. Able to as so nice at the restaurant. Facilities were great and they went above and beyond to make my stay great. Also the yoga instructor Wida was GREAT!

N/A

部屋が広い スタッフは素晴らしい Wulanと Oktaさんは素晴らしいサービスでした

ない

朝食のフロートブレックファストが映えました☺︎ wulanさん、Linaさん、Okraさんにとてもよく対応していただきました！ ありがとうございました！！

Lovely hotel Great staff I want to mention Especially OKTA and WULAN they were very very friendly and helpful