Edsa Shangri-La, Manila

Great experience, lots of amenities even for kids. Pool is great, staff were awesome.

Our stay at the hotel was enjoyable and welcoming. From the kind greetings and birthday wishes to the simple gestures of courtesy and respect from the staff, our experience was memorable. The rooms are always clean and great for recreation or rest after a day or two of celebration! ( ￣▽￣)～. In the two nights of our stay, we had no complaints regarding any noise. The area remained a peaceful quiet of serenity. The amenities such as the pool was definitely a factor of our enjoyment. It was a safe and fun place to swim or simply stay under the sun. ⁠(⁠￣⁠︶⁠￣⁠).

Thank you Ms. Thess and Nicole of Housekeeping dept..Its a nice experience as a first timer. They are very accomodating and approachable.

We stayed at Shangri-la EDSA Manila from Sunday to Monday for a quick staycation, and overall it was a very memorable experience—largely because of the people who made our stay truly special. The highlight of our visit was the exceptional service from the Guest Relations team, particularly Cess, Hart, and Karen. They went above and beyond to make our stay comfortable and memorable. Their attention to detail, warmth, and genuine care really stood out. It’s rare to encounter a team so dedicated to ensuring guests feel welcomed and valued, and they absolutely delivered. One of the perks I personally enjoyed was access to their gym. It’s well-equipped and allowed me to squeeze in a solid workout during our stay, something I always appreciate, even on a short getaway. Our daughter had an amazing time at the pool, especially the slide, which she used relentlessly. The lifeguard whose name I believe was Thelop (or something close) was very attentive and kept a close watch on her the entire time. As a parent, that level of vigilance provides real peace of mind and made the experience even more enjoyable for us. The rooms themselves are admittedly starting to show their age and would benefit from renovation. However, this did not detract significantly from our overall experience. The outstanding service from the staff more than made up for it. In the end, what truly makes Shangri-La EDSA Manila stand out is its people. We’ll definitely be coming back not just for the facilities, but because of the exceptional team that made our stay feel special.

Everything was fine, the hotel was very nice, nice pool and good breakfast

We would like to thank Ms. Tess, Ms. Cyrine and Ms. Kristel of housekeeping for generously attending to our needs and keeping our room clean. We would like to thank also Ms. Angel of Heat for helping us feel comfortable and making sure we are eating well during our stay. She also remember our preferences from our previous stay which surprised me.

My 2nd time at this hotel. It’s amazing, as expected! Mika was excellent and helped me a lot!

We had a great stay at Shang. The staff were accommodating specially Ms. Thania. The buffet at HEAT were great also. Will definitely be back.

We had a truly wonderful and memorable stay with my family. Our hearts are full of gratitude, especially to Ms. Tess, whose kindness and genuine care made us feel so welcome and at home. Thank you for making our experience extra special, we will always remember it.

Mam tess did a wonderful job, staying on a presidential suite is great.