Hampton Inn & Suites Charlotte/Pineville

I can’t remember the ladies name but she was more then helpful she helped me and my autistic son check in early so he could go to the pool

Pretty typical Hampton Inn. Clean nice rooms typical breakfast bat. But for some reason, Hilton struggles when handicap accessible rooms are requested, I have never got the room type I requested.

I stayed in a suite for one night. The breakfast was great. Especially the waffles and smoked sausage. The shower was clean with good water pressure. However, there was hair all over our bed sheets and hair in the bath towels. The faucet and toilet seat were broke along with the fridge. There was no overhead lighting and one of the lamps and outlet’s didn’t work.

Nothing

The location to why I was in town.

The rooms were too small, it had very little space to move around the room. Also, my bed had two attachments that stuck out that It could have caused injuries if I hadn't noticed them first. They were a sticky substance on the counter in front of the TV. I booked 2 rooms, but they were on separate floors, which separated me from my guest.

On the second night, we found bugs in our bed, and we were moved to another room. Two mornings later we found a bed bug walking across the bed in that room. We were treated very well as we checked out early, but the hotel is obviously lacking what Hampton Inn usually provide by way of cleanliness. The hallway carpets looked like the had not been vacuumed in weeks. I will give them credit for quickly refunding our money.

Disgustingly dirty from the lobby, elevator, hall and room. AC wasn't working well either so the whole place was hot, humid and smelled sour. When I arrived at my room, the door was open! I don't mean unlocked...I mean ajar! I did not feel safe at all. I canceled my reservation and left. I've only ever done that one time in my life when I made the mistake of booking at a Red Roof Inn. Do not stay here unless you are fine with gross cheap motels.

Rooms need maintenance and repairs

Excellent place to stay. Cleaniness, delicious breakfast, and friendly staff. I recommend this hotel highly!!!!

The room had a smoke odor and we ended up switching rooms because our air conditioning unit went out. I would get another maintenance crew if it were me. The girl at the front desk was nice though she help us with any questions we had.