Extended Stay America Suites - Syracuse - Dewitt

Nada de limpieza, tenía muy mal olor, mucho polvo. Definitivamente no recomiendo este lugar a nadie

Property is in a dismal state. Tried to check in, but there was someone in room. We cancelled our reservation but we're charged anyway, even after being told otherwise.

5out of 10

The room was comfortable and clean, and the kitchenette is a really great perk! The free breakfast was minimal and the hallways smelled unpleasant.

Stay was good.My kids like it

I enter the hotel lot and see people out front drinking and doing drugs. A gentleman approaches me once I enter the hotel elevator talking nonsense. The front desk ladies were complaining about a personal situation with the hotel. I enter my room and there is a terrible odor of dog! The sheets were a mess and there is dog food under the cabinets. I let the front desk know and ask that they change my room. They complied but only after charging me more to change my room. Like an idiot, I payed the up charge only to go to another dirty room with a broken tv. At this point I have had enough and decided to leave. I would highly recommend stay FAR away from this place!

When we arrived there were a few prople out front drinking and had a 6 pack on the ledge that they have outside. They had dogs barking throught night and before we left. In the morning, the hallway smelled like Marijuana, it came into room. We went to have breakfast they only had apple cinnamon fruit bar ( I'm allergic to cinnamon. So i decided to get coffee and my mom and sister got a cup, I did not because they didnt have any more. I asked the desk for coffee and she said they didnt have anymore and that they have to wait til it comes. The price we paid was definitely not worth the stay.

Sheets were not properly cleaned up and it was not at all in good condition. I asked for change, and was given another room on the first floor itself. But that was not in a good state either. I am going to stay away from this brand and this kind of hotel. Even Booking.com must take cognizance, such properties should not be listed.

Cleanliness, quality of the room furniture and floors. It was not cleaned up, hairs, stains on sheets.