Wingate by Wyndham Anchorage Downtown - Ship Creek

It was within walking distance to the train.

The person at the desk was very rude. I felt like I annoyed them for trying to check-in. Also, I called for an airport shuttle and they said it'll be there shortly. I waited 20 min and called back to check the status to make sure I hadn't missed it by accident. They gave me a snippy answer about it still being a short time. The shuttle didn't come for another 8 min. 28 minutes does not equate to "shortly" in my book and to top it off I wasn't even rude to them. We asked for some extra towels and they made it seem like it was the biggest ask in the world. Perhaps that person just was having a bad day, but nevertheless they were rude to multiple people in my party.

Easy access to the trail behind the hotel

Avoid this hotel. The place is old, dirty, poorly maintained, and desperately in need of renovation. The rooms are unclean, the building feels like it hasn't been updated in decades, and every noise travels through the walls and floors. As if that wasn't bad enough, the hotel sits right next to train tracks. Train whistles blast throughout the night and sound like they're passing directly through your room. Sleeping here is nearly impossible. I was already exhausted after being kept awake by noise all night, only to receive a wake-up call at 5:00 AM for an airport shuttle I never requested. When I explained they had the wrong room, there wasn't even a proper apology—just a shrug and "it was on the schedule." This was one of the worst hotel experiences I've had in a long time. Do yourself a favor and stay somewhere else, even if you think it's just one night. Totally rip off prices.

Comfortable bed

Location

We didn’t know there was breakfast. Wasn’t told.

Location

Das Personal war super nett und hilfsbereit, und alle meine Sonderwünsche konnten erfüllt werden. Der Shuttle zum Flughafen war pünktlich. Das Zimmer war gemütlich und sehr groß. Bad und WC sehr sauber. Die Umgebung war auch nachts sehr sicher. (Die angstmachenden Wohnzelte in der Nähe aus früheren Bewertungen scheinen im Rahmen einer neuen Sicherheitspolitik beseitigt worden zu sein.) Da ich als Bahn-Fan die Eisenbahn in Alaska oft gefahren bin: Der Bahnhof ist nur 5 min zu Fuß entfernt, und von meinem Fenster aus die Eisenbahn zu sehen und zu hören, das hat mir viel Freude gemacht. Das Frühstück war sehr vielfältig und mehr als ausreichend. Kaffee, Tee, Kakao konnte den ganzen Tag am Buffet beliebig oft geholt werden.

Das Zimmer war ziemlich teuer. Einige Kleinigkeiten im Zimmer waren ein wenig alt. Für Lärmempfindliche sind vielleicht die Bahngeräusche zu viel. (Der Frühstücksraum war klein, aber ich habe immer einen Platz bekommen.)

Hotel is ran down and suspicious but has decent bones. After traveling for 16 hours I didn't have the energy to complain. Bed was comfortable but did check for bugs. Quick walk or Uber ride to the train station which is why we booked here. Free airport shuttle (shuttle driver has a horrible attitude problem) Normally a Hilton guy but I have it a shot due to location. It could have been a lot worse but also a lot better.

The only thing I liked was the proximity to the train station.

Overall our experience was unsatisfactory. We had stayed here before in June 2022 and it has gone downhill! Airport shuttle took forever. We were told by hotel staff there was a shuttle to the train in the morning, but when we inquired in the morning we were informed that it had to be booked the night before. Our first room had no heat. Additionally, when we arrived after 11 pm the window was open and the room was freezing (outside temp was in low 40s). The front desk person said she could give us extra blankets (really?). We requested a room change which was done but it was clearly an inconvenience. The rooms are getting really run down.